Current at: 29 November 2010
Telstra Velocity® cabling requirements for homes with broadband access (Nat)
Service Stream Communications Pty Ltd is one of Telstra’s prime contractors. Service Stream has presence in all States and Territories. Part of Service Stream’s requirement on behalf of Telstra is the pre-provisioning of lead-ins to residential properties including new estates identified as Telstra Velocity® fibre to the home estates. Builders can contact Service Stream’s Call centre on 1800 773 776.
Telstra Velocity - Services Overview
Telstra Velocity® estates offer the home owner / customer (your client) state-of-the-art technology — up to 4 telephone services, fast BigPond® broadband and digital free-to-air TV along with FOXTEL pay TV (where available). There is no need for any unsightly TV aerial or satellite dish in a Telstra Velocity® estate as these services are provided on a single optical fibre cable.
Failing to Smart wire a home in a fibre to the home estate will impact the home owner with additional charges to wire a completed home to FTTH standards. The customer’s telephone service, fast BigPond® broadband, digital free-to-air TV, Foxtel pay TV, will all be delayed until the wiring is rectified to the appropriate standards.
Velocity Network Connection to the Home
The PSU (Power Supply Unit) cable must be installed whilst the dwelling is under construction. This cable runs from the proposed PSU location (e.g. in the garage) to the location of the ONT (Optical Network Termination), usually near the electricity enclosure. The PSU needs to be placed indoors near a power outlet. The PSU cable can be installed by the pre-provisioning contractor. PSU cable can be installed by the pre-provisioning contractor or the builders licensed cabler. Builders need to make contact with the pre-provisioning contractor in sufficient time to ensure provisioning or installation can occur prior to the dwelling lockup or Gyprock installation.
The ONT is an external unit located near (preferably under) the electricity enclosure or it may be housed in a combined enclosure with the electricity. The ONT is also where the optical fibre lead-in cable is terminated. The ONT requires an earth and one should be provided by your electrician if the electrical earth electrode is not readily accessible when the ONT is installed. If a suitable earth is not available, the ONT will not be activated due to safety reasons and the builder or customer would be advised that an earth needs to be provided before the customer’s services are made available from the ONT.
New Lead-in: -
The lead-in trench inside the property is the responsibility of the home owner / customer or their representative.
Please be aware that connecting any customer’s lead-in conduit to Telstra’s feeder conduit or network pit is considered by Telstra as tampering with its network. All lead-ins must be connected to Telstra’s network by a Telstra employee or Telstra’s contractor (e.g. Service Stream).
Internal Home Cabling – essential wiring
It is very important that your client’s dwelling is cabled correctly to ensure services provided over the Velocity network work within the home. Copper cabling is not sufficient to support services in the home delivered over fibre and it is always best to have the cabling completed whilst the dwelling is under construction, rather than when the dwelling is complete. The cost to cable a completed dwelling can be expensive.
Where to get help
Telstra has produced a brochure for customers / home owners that explains a few cabling options for them to consider and to discuss with you. Telstra has also produced more detailed cabling guidelines for builders and telecommunications cablers that you can access on Telstra’s “Smart Community” web site http://www.telstra.com.au/smartcommunity/ (select View More under Builders to access all of Telstra’s documentation on Telstra Velocity® estates). Excerpts were extracted from Telstra’s document: • Cabling of New Homes for Telstra Velocity®, Guideline 013234. Associated documents are:
- Home cabling for Telstra Velocity® networks, document no. 013234a02.
- Cable entry facilities for Telstra Velocity® networks, document no. 013234a03.
- Combined Utilities Enclosure, document no. 010062.
Call the Clipsal Datacom Customer Service line 1300 459 272
Clipsal will offer advice and support to developers, builders, electricians and the end consumer in relation to the minimum home wiring that is required and will also provide options for home integration and automation of the Velocity network to the internal home network. Clipsal and Telstra have formed a strategic partnership to assist the industry in preparing for correctly internally wiring new homes in Velocity estates.
Connecting Services to the Home
Clients moving into Velocity estates need to contact the Telstra smart Community Call Centre on 1800 008 994 who will arrange the connections.
Pricing and plans can be located at http://www.telstra.com.au/smartcommunity/
Want to find out more about Telstra Velocity?
Telstra’s Urban Development Group is a national team working directly with developers and the industry in deploying Telstra’s Velocity – fibre to the home network. For further information in relation please call (03) 8647 5490.
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Disclaimer - The above is intended to provide general information in summary form. The contents do not constitute specific advice and should not be relied upon as such. Formal specific advice should be sought by members with respect to particular matters before taking action.