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Information sheets

HIA information sheets cover a wide range of industry topics. Prepared by HIA information specialists, they are designed to help HIA members answer questions about a variety of complex areas. You can search by category. Members can also talk to HIA for additional help and support.


  • Building practices for superior quality

    In respect to new home construction you will occasionally hear comments such as 'they don't build them like they used to' or 'new homes are put together too fast'. When it comes to home construction, some people still long for the 'good old days'.

  • Building product technical information: What should you be looking for? (90KB)

    This information sheet sets out an approach to the provision of technical information and product technical statements for building products. This approach is intended to assist builders, designers, and building certifiers to identify the right information in relation to any building product being used on a project to verify that it is fit for the purpose you intend to use it.

  • Can I charge for a quote? (170KB) This item/page is locked

    This information sheet outlines circumstances where a builder may seek to charge a prospective client for a quote.

  • Chain of custody – Do you know where your products are from? (93KB)

    This information sheet demonstrates how the supply chain can operate in purchasing building products and what verification process should be used, for both imported and domestically manufactured products, to ensure the builder and the consumer are protected.

  • Changes to NBN in New Developments (66KB) This item/page is locked

    This information sheet sets out the changes to the NBN policy that introduces charges for new developments to receive NBN infrastructure.

  • Clever kitchens

    A kitchen upgrade can be one of the most exciting and important changes you make to your home. It can also involve a significant investment, so you want to make sure you do it properly.

  • Client supplied products - what should a builder check? (89KB)

    This information sheet is intended to provide builders with guidance on how to manage a contract where the client supplies, and perhaps installs, a product that is required to comply with the Building Code of Australia (BCA).

  • Cold weather concreting (86KB) This item/page is locked

    This information sheet provides help for builders when specifying concrete to take account of the season and the time of placement.

  • Company Equipment Policy (122KB) This item/page is locked

    An employer is entitled to give reasonable directions to their employees. Policy documents can provide those reasonable directions and are an important part of any workplace. They instruct employees on how to carry themselves in the workplace and the standards of behaviour that are expected of them.

  • Concrete En-Counter (91KB) This item/page is locked

    This information sheet provides information on using concrete as a kitchen counter or benchtop.