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Award category definitions

The following provides all category definitions, judging criteria with weightings and locations the categories are offered, so you can select the category/ies that best suit your project(s). Projects can be entered into multiple categories where applicable.

Affordable Housing

This award recognises excellence in the construction and design of a single home or a housing development incorporating cost effective design features to deliver a high quality housing product at an affordable market price including for social or affordable rental housing.

Judging criteria

Projects will be judged according to: affordability 30 points, quality of workmanship 30 points, design effectiveness and visual appeal 30 points, innovation 10 points

Notes:

  1. Entries may include a single dwelling, granny flat or secondary dwelling, social housing or community housing.
  2. Evidence must be provided that the home offers an affordable housing option in the region the home is built and includes features and inclusions which assist to reduce on-going operating costs.
  3. Where Government Affordable Housing schemes exist in the relevant states, entrants must provide evidence that the project meets the eligibility criteria for that scheme.
  4. To be eligible, social or community housing developments should include at least one third of homes occupied by households that either meet the state’s definition of affordable housing and/or are allocated to households on the social housing wait list.

The following locations can enter this award category:

• ACT/Southern NSW  • Cairns • Hunter • Gold Coast/Northern Rivers  • New South Wales  • Northern NSW  • Northern Territory  • Queensland  • Victoria  • Western Australia

 

Affordable Kitchen

This award recognises excellence in the construction and design of a cost effective kitchen installed in a residential dwelling including, but not limited to, modular kitchens.

Judging criteria

Projects will be judged according to: quality of workmanship 40 points, work zone 5 points, ergonomics 5 points, value for money 10 points, movement 5 points, lighting 5 points, design appearance and innovation 20 points, presentation drawings and specifications 10 points

Notes:

  1. The kitchen may be built from a standard design with simplified procedures to fit into the home, which assists in delivering an affordable product.

The following location can enter this award category:

• Cairns  • Townsville  • Queensland

 

Apartment Complex

This award recognises excellence in the construction and design of a residential apartment building project.

Judging criteria

Projects will be judged according to: quality of workmanship 50 points, design effectiveness of the complex and apartments including environmental sustainability 20 points, innovation 15 points, visual and market appeal 15 points

Notes:

  1. A residential apartment building is two or more storeys, not including car parking, and containing at least two self-contained dwellings. These projects must be classified as either Class 2 or 3 buildings under the Building Code of Australia.
  2. Where there are other uses within the building, the residential use must be the predominant use.

All regions are eligible to enter this award category.

 

Apartment of the Year

This award recognises excellence in the construction and design of an individual residential dwelling within an apartment complex, residential apartment building or other mixed use building.

Judging criteria

Projects will be judged according to: quality of workmanship 50 points, design effectiveness including environmental sustainability 20 points, innovation 15 points, visual and market appeal 15 points

Notes:

  1. The apartment may be any dwelling within the complex including a penthouse, a display unit, customised or spec built apartment.
  2. A residential apartment building is two or more storeys, not including car parking, and containing at least two self-contained dwellings. These projects are generally classified as either Class 2 or 3 buildings under the Building Code of Australia. An eligible project may also be a Class 4 dwelling.

All regions are eligible to enter this award category.

 

Bathroom Design

This award recognises excellence in the design of a renovated or new bathroom in a residential building.

Judging criteria

Projects will be judged according to: innovation, design and flair 50 points, movement and access 7 points, fixtures and fittings 10 points, lighting and ventilation 4 points, ergonomics 4 points, presentation of drawings 20 points, specification 5 points

Notes:

  1. The entrant must be the principle designer of the bathroom project.
  2. Entries must have been installed and completed prior to close of entries.
  3. Site inspections of Bathroom Design entries will not be undertaken, therefore it is important that professional, high resolution images and requested documentation are provided for judging.

All regions are eligible to enter this award category.

 

Bathroom in a Display Home

This award recognises excellence in the construction and design of a bathroom in a residential display home open to the public.

Judging criteria

Projects will be judged according to: quality of workmanship 40 points, workmanship and quality of finishes 15 points, design appearance and innovation 15 points, movement and access 10 points, lighting and ventilation 5 points, fixtures and fittings 5 points, specification and presentation drawings 10 points.

Note:

  1. WA and Victoria only - The price category is based on the project price for the entire display home. Please include all items that are outlined in the project price section of the Display Homes definition.

The following locations can enter this award category:

•  Hunter •  Northern NSW •  New South Wales  •  Queensland • Victoria • Western Australia 

 

Bathroom of the Year

This award recognises excellence in the construction and design of a bathroom in a residential building.

Judging criteria

Projects will be judged according to: quality of workmanship 40 points, workmanship and quality of finishes 15 points, design appearance and innovation 15 points, movement and access 10 points, lighting and ventilation 5 points, fixtures and fittings 5 points, specification and presentation drawings 10 points.

Note:

  1. Where new and renovated categories are offered, a new bathroom is a bathroom in a new home or a bathroom in a renovation project where the space for the bathroom is a new part of the home. A renovated bathroom is a new bathroom built in an existing space within a residential building.

All regions are eligible to enter this award category.

 

Cabinetmaker/Kitchen Manufacturer

This award recognises excellence in the workmanship of a cabinetmaker or kitchen manufacturer.

Judging criteria

Projects will be judged according to: degree of difficulty 20 points, quality of workmanship 30 points, effective use of space 10 points, overall appearance/finish 10 points, customisation 10 points and choice of materials, textures and colours 20 points. 

Notes:

    In addition to your submission of one project for onsite judging, entrants must also provide a portfolio of information on two further projects, uploaded as a pdf. The portfolio must address:
    • details on the design brief, how this was achieved including degree of difficulty and how difficulties were overcome
    • the level of client satisfaction with the overall projects (e.g. testimonials or references), and
    • plans and photographs

The following locations can enter this award category:

• New South Wales • Northern NSW • South Australia 

 

Coastal Home

This award recognises excellence in the construction and design of a home located in a coastal region which demonstrates the unique variances in design requirements and building materials that can be used to address environmental impacts.

Judging criteria

Projects will be judged according to: quality of workmanship 50 points, design effectiveness including environmental sustainability 20 points, visual and market appeal 10 points, coastal design attributes 10 points and innovation 10 points.

 

The following locations can enter this award category:

• ACT/SNSW • Northern NSW 

 

Commercial Joinery

This award recognises excellence in the design and installation of joinery in a non-residential building project such as a shop, school, factory, hotel, warehouse, office or the like.

Judging criteria

Projects will be judged according to quality of workmanship 50 point, design appearance and innovation 20 point, joinery/cabinetry workmanship and finishing 20 points and presentation drawings and specification 10 points.

Notes:

  1. Kitchens and bathrooms in commercial projects are eligible to be entered.
  2. Projects must be located in small commercial projects having a total building cost of less than $5million.

The following location can enter this award category:

• Tasmania

 

Country Home

This award recognises excellence in the construction and design of a new home built in a regional or country area (outside the metropolitan area) that acknowledges the challenges of remote building activities such as variances in design requirements, access to building materials and access to trades.

Judging criteria

Entries will be judged according to: quality of workmanship 35 points, degree of difficulty 15 points, design effectiveness 15 points, design appearance and originality 15 points, new technology and innovation 5 points, environmental sustainability 5 points and value for money 10 points.

Notes:

  1. Projects in the ACT/SNSW region must be built on a land size of at least 2000sqm.
  2. Entrants in South Australia must be from postcodes 5200 or greater.

The following location can enter this award category:

• ACT/Southern NSW • Northern NSW • South Australia

 

Custom Built Home

This award recognises excellence in the construction and design of an individual house which has been uniquely designed and built on contract specifically for the site according to the requirements and brief of a client.

Judging criteria

Projects will be judged according to: quality of workmanship 50 points, design effectiveness including environmental sustainability 20 points, innovation 15 points, visual and market appeal 15 points. 

Note:

  1. If the home is built for staff, friend(s), a family member or is the builder’s own home, the contract price must represent the completed project price to build an identical home (including builders margins), that would be the price offered to the home buying public.
  2. A home cannot be entered into more than one category of either Display Home, Custom Built Home, Project Home or Spec Home. Please select the category that best suits the project.

All regions are eligible to enter this award category.

 

Display Home

For the complete definition for Display Home go to Display Homes definition.

 

Excellence in Showroom Display

This award recognises outstanding achievement in the presentation and sales of products and materials used in the construction of new homes and renovations to the home-buying public. Showrooms should showcase a comprehensive range of products in the chosen area of products.

Judging criteria

Projects will be judged according to: showroom layout 30 points, overall display layout 30 points, customer service 15 points, innovation/originality 15 points, availability of resource materials 10 points. 

The following location can enter this award category:

• Western Australia 

 

GreenSmart Sustainable Home

This award recognises excellence in the construction and design of a housing project (single or multi dwelling) that best incorporates cost-effective environmental performance and operational principles to its design and construction.

Judging criteria

Projects will be judged according to: quality of workmanship 25 points, energy efficiency and management 20 points, water efficiency and water management 20 points, resource efficiency 5 points, protection of indoor air quality 5 points, innovation 14 points, visual appeal 6 points, cost effectiveness 5 points.

All regions are eligible to enter this award category.

 

Heritage Renovation

This award recognises excellence in the construction and design of a renovation and/or addition to an existing residential heritage building. The modifications must be in keeping with the heritage of the property and streetscape.

Judging criteria

Projects will be judged according to: integration and complexity of the renovation 25 points, quality of workmanship 25 points, design efficiency 20 points, visual and market appeal 17 points, innovation 8 points, energy efficiency 5 points.

The following locations can enter this award category:

• ACT/Southern NSW  • Northern NSW  • South Australia  • Tasmania  

 

Housing Supplier of the Year

This award recognises the suppliers and manufacturers to the residential building industry as nominated by award entrants.

The following locations can enter this award category:

• Northern Territory 

 

Innovation in Housing

This award recognises builders who demonstrate an innovative approach to housing construction and design and are particularly brave in pushing the boundaries and exploring new approaches. The home should demonstrate innovation in construction techniques and in design through creativity and originality including the use of unusual materials or the use of materials in an unusual way.

Judging criteria

Projects will be judged according to: quality of workmanship 30 points, technology and innovation 30 points, design effectiveness 20 points and visual appeal 20 points.

The following locations can enter this award category:

• Gold Coast/Northern Rivers  • Queensland  • Western Australia 

 

Innovation in Lightweight Housing

This award recognises excellence in the construction and design of an individual home using lightweight framing, cladding and linings.

Judging criteria

Projects will be judged according to quality of workmanship 50 points, design effectiveness including environmental sustainability 20 points, visual and market appeal 15 points and innovation 15 points.

Notes:

  1. The complete walls system (frame, cladding & lining) of the home must incorporate predominantly lightweight building materials such as timber and/or steel frame and:
    • sheet, plank or board material, plaster, render; or
    • lightweight or composite concrete products; or
    • masonry having a thickness less than 70mm; or
    • tile claddings; or
    • other similar lightweight materials.
  2. Traditional brick veneer construction is not eligible for this category. 

The following locations can enter this award category:

• Gold Coast/Northern Rivers  • Northern Territory  • South Australia  • Western Australia

 

Innovation in Materials and Products 

This award recognises innovation in the use of building materials to deliver a unique outcome in a residential building. Projects may use building materials and products in unusual ways, use materials not commonly seen in residential building or demonstrate superior design and workmanship in the use of a specific building material or product.

Judging criteria

Projects will be judged according to: quality of workmanship 50 points, design appearance 15 points, innovation 20 points and visual and market appeal 15 points.

The following locations can enter this award category:

• Gold Coast/Northern Rivers  • Northern NSW  • Northern Territory  • Queensland 

 

Interior Cabinetry

This award recognises excellence in the design and installation of interior cabinetry in a residential building (excluding kitchens and bathrooms) including walk-in robes, bars, storage, bespoke furniture or any other creative cabinetry features.

Judging criteria

Projects will be judged according to: quality of workmanship 50 points, presentation drawings and specification 10 points, design appearance and innovation 40 points.

Notes:

  1. Cabinetry in kitchens and bathrooms are not eligible for this Award.
  2.  Cabinetry in laundries is eligible in regions where the stand-alone Laundry category is not offered.

The following locations can enter this award category:

• Cairns  • Tasmania  • Townsville  • Queensland  • Western Australia 

 

Kitchen and Bathroom Supplier of the Year

This award recognises the suppliers and manufacturers to the residential building industry as nominated by award entrants.

The following location can enter this award category:

• Northern Territory 

 

Kitchen Design

This award recognises excellence in the design of a renovated or new kitchen in a residential building. 

Judging criteria

Kitchen Design will be judged according to innovation, design and flair 50 points, work zone 7 points, movement and access 5 points, features 5 points, lighting 3 points, ergonomics 5 points, presentation of drawings 20 points and specification 5 points.

Notes:

  1. The entrant must be the principle designer of the kitchen project.
  2. Entries must have been installed and completed prior to close of entries.
  3.  Site inspections of Kitchen Design entries will not be undertaken, therefore it is important that professional, high resolution images and requested documentation are supplied for judging.

All regions are eligible to enter this award category.

 

Kitchen in a Display Home

This award recognises excellence in the construction and design of a kitchen in a residential display home open to the public. 

Judging criteria

Entries are judged on: quality of workmanship 40 points, workmanship and quality of finishes 15 points, design appearance and innovation 10 points, work zone 10 points, features 5 points, movement 5 points, lighting 5 points and presentation drawings and specification 10 points.

Note:

  1. WA and Vic only - The price category is based on the project price for the entire display home. Please include all items that are outlined in the project price section of the Display Homes definition.

The following locations can enter this award category:

• Hunter  • New South Wales • Northern NSW • Queensland  Victoria • Western Australia 

 

Kitchen of the Year

This award recognises excellence in the construction and design of a kitchen in a residential building.

Judging criteria

Entries are judged on: quality of workmanship 40 points, workmanship and quality of finishes 15 points, design appearance and innovation 10 points, work zone 10 points, features 5 points, movement 5 points, lighting 5 points and presentation drawings and specification 10 points.

Notes:

  1. Where the cabinetry for the project is manufactured and installed by a secondary contractor, the contractor should be a joint entrant e.g. the cabinetmaker.
  2. Where new and renovated categories are offered, a new kitchen is defined as a kitchen in a new home or in a renovation project where the space for the kitchen is a new part of the home. A renovated kitchen is defined as a new kitchen within an existing space in a residential building.

All regions are eligible to enter this award category.

 

Laundry

This award recognises excellence in the design, manufacture, installation and project coordination of a new or renovated laundry in a single dwelling.

Judging criteria

Projects will be judged according to: quality of workmanship 45 points, ergonomics and function 30 points, design appearance and innovation 20 points, presentation drawings and specification 5 points.

Note:

  1. Where new and renovated categories are offered, a new laundry is a laundry in a new home or a laundry in a renovation project where the space for the laundry is a new part of the home. A renovated laundry is a new laundry built in an existing space within a residential building.

The following locations can enter this award category:

 Victoria  • Western Australia 

 

Liveable Bathroom

This award acknowledges excellence in the design, manufacture, installation and project co-ordination of a complete bathroom incorporating liveable (universal) design features to meet the needs of people with disabilities, ageing in place and improved access for all.

Judging criteria

Projects will be judged according to: overall success of universal design features 24 points, including the planning and placement of fixtures and fittings 48 points; construction quality 16 points, innovation and originality 12 points.

The following location can enter this award category:

• Western Australia 

 

Liveable Home

This award recognises excellence in the construction and design of a home or housing development which incorporates universal access and design features to support people of all ages and abilities to live-in or visit the home.

Judging criteria

This award will be judged according to quality of workmanship 18 points, environmental sustainability 10 points, design and visual appeal 10 points, Liveable Homes essential design criteria and Liveable Homes desirable design criteria 62 points.

Notes:

  1. Entries should identify the Liveable Homes essential design and desirable design criteria incorporated into the project based on the WA Liveable Homes initiative www.liveablehomes.net.au or from the Liveable Housing Australia’s national guidelines www.livablehousingaustralia.org.au
  2. Entries in this category may also enter the Specialised Housing category

The following location can enter this award category:

• Western Australia 

 

Liveable Kitchen

This award acknowledges excellence in the design, manufacture, installation and project co-ordination of a complete kitchen incorporating liveable (universal) design features to meet the needs of people with disabilities, ageing in place and improved access for all.

Judging criteria

Projects will be judged according to overall success of the universal design features 28 points including the placement of fixtures and fittings 16 points, planning 28 points, construction quality 16 points, innovation and originality 12 points.

The following location can enter this award category:

• Western Australia 

 

Modular and Prefabricated Housing

This award recognises excellence in the construction and design of a modular or prefabricated dwelling.

Judging criteria

Projects will be judged according to quality of workmanship 50 points, design effectiveness including environmental sustainability 20 points, visual and market appeal 15 points and innovation 15 points.

Note: 

  1. The dwelling may be primarily prefabricated off-site or constructed on-site from modular elements.

The following locations can enter this award category:

• Queensland  • Tasmania  • Western Australia 

 

Outdoor Kitchen

This award recognises excellence in the construction and design of an outdoor living space which incorporates cooking facilities and addresses the unique challenges of construction in an outdoor (unenclosed) environment.

Judging criteria

Projects will be judged according to: quality of workmanship 40 points, work zone and movement 10 points, ergonomics 10 points, features 10 points, presentation drawings and specification 15 points, design appearance and innovation 15 points.

Notes:

  1. Entries can range from a BBQ in an outdoor area to a fully operative built-in outdoor kitchen which functions for the most part exactly as an indoor kitchen.
  2. An outdoor kitchen area can be under the same roofline as the main home or an associated building but must not be within a permanently enclosed area.

The following locations can enter this award category:

• Cairns  • Townsville  • Queensland  • Victoria  • Western Australia 

 

Outdoor Project

This award recognises excellence in the construction and design of an outdoor project (building or structure) built in association with an individual residential building or a multiple-dwelling residential project.

Judging criteria

Projects will be judged according to: quality of workmanship 40 points, design effectiveness 20 points, innovation 20 points and visual appeal 20 points.

Notes:

  1. The project may be built in conjunction with the associated residential building(s) or as a separate building project.
  2. The project may be attached or detached from the associated residential building(s).
  3. Eligible projects include, but are not limited to, swimming pools, spas, outdoor living areas, outdoor kitchens, landscaping structures or project, recreational/sporting facilities, buildings for special interest activities or a retreat.

All regions are eligible to enter this award category.

 

Product Innovation

This award recognises excellence in the design and manufacture of new technologies and product development to deliver innovative building products, materials or other outcomes to support the residential building industry.

Judging criteria

Entries will be judged according to design features 30 points, benefits and application to the home building industry 30 points and degree of originality 40 points.

Notes:

  1. The product must be placed on the Australian market within the 24 months prior to the closing date of entries.
  2. Entrants must provide details on the level of Australian content in their product.
  3. The entry must describe the company’s role in the manufacturing of this product and bringing the product to market. If you do not manufacture the product, but are a distributor, you need written consent from the manufacturer agreeing to you submitting the product in HIA Awards. In this instance the manufacturer will not be a joint entrant unless stated in the joint entrant field on the entry.
  4. Entries must be supported by information addressing the design features, the degree of originality and the benefits and application of the product in the housing industry. There is no word limit.

The following locations can enter this award category:

• Hunter  • Northern Territory  • Western Australia 

 

Project Home

This award recognises excellence in the construction and design of an individual home based on a specific display home design, whether marketed via a display home, a sales brochure or similar material (e.g. websites, digital marketing) for the purposes of repeatable construction. 

Judging criteria

Projects will be judged according to quality of workmanship 50 points, design effectiveness including environmental sustainability 20 points, innovation 15 points, visual and market appeal 15 points.

Notes:

  1. The home may be tailored to suit the needs of the client and the site.
  2. Details of the display home offered for sale as a project home must be provided with the entry.
  3. A home cannot be entered into more than one category of either Display Home, Custom Built Home, Project Home or Spec Home. Please select the category that best suits the project.

All regions are eligible to enter this award category.

 

Reader's Choice Award

This award is presented to the display home with the most family friendly design, as voted by consumers.

 

Renovation/Addition Project

This award recognises excellence in the construction and design of an extension, addition or renovation of an existing house or residential building(s), or the conversion of a non-residential building into a residential building. 

Judging Criteria

Projects will be judged according to quality of workmanship 50 points, design effectiveness including environmental sustainability 20 points, innovation 15 points and visual appeal 15 points.

Note: 

  1. Entrants must be responsible for the total renovation.

All regions are eligible to enter this award category.

 

Residential Building Designer

This award recognises a residential building designer (person or company) responsible for the preparation of plans for a residential building that best demonstrates design excellence. 

Judging criteria

Entries will be judged on design, innovation and flair 50 points, visual appeal 15 points, innovation 15 points, information and project documentation 20 points.

Notes:

  1. Builders who enter this award must be responsible for the preparation of plans
  2. Entrants must provide a protfolio of information on one design including:
    • the design brief and costing
    • how the design brief was achieved
    • the level of client satisfaction with the overall project (e.g. testimonials or references), and
    • plans and photographs.
  3. Site inspections of Residential Building Designer entries will not be undertaken, therefore it is important that professional high resolution images are supplied for judging at the time of entry.

All regions are eligible to enter this award category.

 

Residential Interior Design

This award recognises excellence in the interior design of a residential building to create functional space(s) through the use of innovative and creative interiors, space creation, furnishings and technology.

Judging criteria

Projects will be judged according to: project information 12 points, challenges and solutions 14 points, plans and presentation boards 12 points, design effectiveness 24 points, material/product choices 28 points, liveability/sustainability 10 points.

Notes:

  1. Entries must provide a brief description of the nominated building project outlining the scope of work by the designer supported with plans, perspectives and client brief with before photos if available.
  2. Projects can include the design of spaces within a new home or remodelling of an existing home to meet the client’s brief.
  3. Submissions must advise what work, if any, was contracted by another contractor/builder.

All regions are eligible to enter this award category.

 

Small Commercial Project

This award recognises excellence in the construction and design of a non-residential building project such as a shop, school, factory, office, hotel, warehouse, municipal facility or the like.

Judging criteria

Projects will be judged according to: quality of workmanship 35 points, design effectiveness 15 points, visual appeal 15 points, innovation 10 points, environmental sustainability 10 points and site 15 points.

Note:

  1. Eligible projects must have a project price of up to $5 million.

The following locations can enter this award category:

• Gold Coast/Northern Rivers  • Northern Territory • South Australia • Tasmania • Victoria • Western Australia 

 

Small Lot Housing

This award recognises excellence in the construction and design for a single detached dwelling built on a small allotment.

Judging criteria

Projects will be judged according to: quality of workmanship 50 points, design effectiveness including environmental sustainability 20 points, visual and market appeal 15 points and innovation 15 points.

Notes:

  1. The maximum lot size for entries is:
    • 300sqm in Western Australia, ACT/SNSW and South Australia
    • 350sqm in Queensland.
  2. The dwelling cannot be part of a larger residential development i.e. townhouse/villa development, multi-unit development, apartments

The following locations can enter this award category:

• ACT/Southern NSW • Gold Coast/Northern Rivers • Cairns • Queensland • Western Australia 

 

Spec Home

This award recognises excellence in the construction and design of an individual home which is not built to a client’s brief nor is it on display to the public as a repeatable housing design.

Judging criteria

Projects will be judged according to quality of workmanship 50 points, design effectiveness including environmental sustainability 20 points, innovation 15 points, visual and market appeal 15 points.

Notes:

  1. A spec home is sold ‘as is’ either off the plan, during construction or at completion.
  2. The project price for a house and land package must exclude the land price.
  3. A home cannot be entered into more than one category of either Display Home, Custom Built Home, Project Home or Spec Home. Please select the category that best suits the project.

All regions are eligible to enter this award category.

 

Specialised Housing

This award recognises excellence in the construction and design of a residential building or other accommodation project tailored to meet the specific housing needs of an individual or group, such as aged persons dwellings, retirement villages, accommodation for people with disabilities, accessible, adaptable, liveable or universal design housing, student accommodation, or similar.

Judging criteria

Projects will be judged according to: quality of workmanship and appeal 50 points, design effectiveness including environmental sustainability 20 points, specialised design features and innovation 15 points, visual and market appeal 15 points.

All regions are eligible to enter this award category.

 

Steel Frame Project

This award recognises a residential project that incorporates a steel frame construction. Projects may also use steel in unusual ways, or demonstrate superior design and workmanship in the use of steel building materials or products.

Judging criteria

Projects will be judged according to: quality of workmanship 50 points, design effectiveness and environmental sustainability 20 points, visual and market appeal 15 points and innovation 15 points.

The following locations can enter this award category:

• Gold Coast/Northern Rivers  • Queensland • Cairns  • Townsville 

 

Townhouse/Villa Development

This award recognises excellence in the construction and design of a low-rise multiple dwelling residential project.

Judging criteria

Projects will be judged according to quality of workmanship 50 points, design effectiveness of the development and dwellings including environmental sustainability 20 points, innovation 15 points, visual and market appeal 15 points.

Notes:

  1. An eligible project includes any multiple dwelling development where two or more dwellings were completed as one project by the one builder. This would include developments known as dual occupancy, villas (one storey), townhouses (2-3 storeys), terrace housing or the like, whether attached or detached.
  2. These projects are generally classified as Class 1a buildings under the Building Code of Australia. Eligible projects may also be Class 2 buildings due solely to the inclusion of a shared underground car parking area.
  3. Entrants in this category are eligible to enter an individual dwelling in the Townhouse/Villa of the Year category.

All regions are eligible to enter this award category.

 

Townhouse/Villa of the Year

This award recognises excellence in the construction and design of an individual dwelling within a low-rise multiple dwelling residential project.

Judging criteria

Projects will be judged according to quality of workmanship 50 points, design effectiveness including environmental sustainability 20 points, innovation 15 points, visual and market appeal 15 points.

Notes:

  1. An eligible project includes any individual dwelling within a multiple dwelling development where two or more dwellings were completed as one project by the one builder. This would include developments known as dual occupancy, villas (one storey), townhouses (2-3 storeys), terrace housing or the like, whether attached or detached.
  2. These projects are generally classified as Class 1a buildings under the Building Code of Australia. Eligible projects may also be Class 2 buildings due solely to the inclusion of an underground car parking area.

All regions are eligible to enter this award category.

 

Trade Workmanship

This award recognises excellence in workmanship by an individual trade contractor or trade contracting business within projects entered into the HIA Housing Awards. Trades include carpentry, bricklaying, tiling, painting, plastering, hard and soft landscaping.

Workmanship will be judged at the time of the housing awards judging. The contractor responsible for the individual trade work must be recognised.

Judging criteria

This award will be judged according to quality of workmanship 30 points, degree of difficulty 25 points, visual appeal 25 points, innovation and flair 10 points, and design appearance and originality 10 points.

The following locations can enter this award category:

• Hunter  • Gold Coast/Northern Rivers  • Northern NSW  • Queensland  • Tasmania  • Western Australia

 

Tropical Home

This award recognises excellence in the construction and design of a house that demonstrates the unique features of home design for tropical climates such as extreme heat, cyclone or monsoon.

Judging criteria

Projects will be judged according to: quality of workmanship 25 points, ventilation 25 points, solar orientation 20 points, value for money 15 points, new technology/innovation 5 points and use of landscaping 10 points.

Notes:

  1. Information on the approach to climate management and unique tropical design features should be included in the entry details.

The following location can enter this award category:

• Northern Territory 

 

Unique and Difficult Sites

This award recognises excellence in the construction and design of a dwelling or multiple dwellings built on-site with unique or difficult conditions such as extreme slope (a minimum gradient of 1 in 6) or onsite constraints such as significant trees, protected areas, flood prone areas, or bushfire requirements (BAL-40 or BAL-FZ).

Judging criteria

Projects will be judged according to quality of workmanship 35 points, degree of difficulty 24 points, design effectiveness 14 points, visual appeal 10 points, innovation 4 points, environmental sustainability 8 points and market relevance 5 points.

The following locations can enter this award category:

• Northern NSW  • South Australia • North Queensland 

Business and People

 

Apprentice

The Apprentice Awards celebrate the achievements of our future tradespeople while encouraging continued excellence in the industry. The awards recognise outstanding trade knowledge, quality building work, strong presentation and solid trade school results. Judges consider attitude to work, maturity, personal development and overall progress throughout the apprenticeship.

This award is open to all apprentices of HIA members. Apprentices can be nominated by their host, by HIA Apprentices or they can nominate themselves.

 

Business Partner

This award recognises the vital work done by business partners in small to medium sized businesses in the housing industry. The award is open to both employees and family members, whose role may range from helping part-time with bookkeeping and accounting, innovation and change through to overseeing client liaison.

Judging criteria

Entrants will be judged according to: business systems 10 points, strategy and development 10 points; operations 50 points, sales and marketing 10 points; finance 10 points, upskilling/CPD 10 points.

 

Customer Service Award - Manufacturers, Suppliers and Service Providers

This award recognises excellence in customer services by a financial institution, manufacturer, supplier, Government department (including local authorities) or professional service member that supports the residential building industry.

‘Customer Service’ refers to the level of service a business provides to its customers, before, during and after their purchase and is aimed at enhancing the customer’s level of satisfaction. It includes aspects such as complaint handling, excellent communication and respect. In short, it means going that “extra mile” for your customers and surpassing your competition.

Professional service members include surveyors, building designers and architects, engineers, building inspectors, land developers, accountants and financial advisers, legal firms, advertising agencies, interior designers, estimators, computer specialists and other housing industry service providers. Applicants for this award need to be able to demonstrate application of fair-trading principles and a commitment focus within their organisation.

“Customer Service” refers to the level of service that a business provides to its customers, before, during and after their purchase and is aimed at enhancing the customer’s level of satisfaction. It includes aspects such as complaint handling, excellent communication and respect. In short, it means going that “extra mile” for your customers and surpassing your competition.

Notes:

  1. Builders and trade contractors are not eligible to enter this award.
  2. Professional service members include surveyors, building designers and architects, engineers, building inspectors, land developers, accountants and financial advisers, legal firms, advertising agencies, interior designers, estimators, computer specialists and other housing industry service providers.
  3. Applicants for this award need to be able to demonstrate application of fair-trading principles and a commitment focus within their organisation.

Why enter?

  • To promote a continuous business improvement culture throughout your organisation
  • To gain recognition for your organisation’s achievements and provide an opportunity for your people to be involved in showcasing your organisation’s excellent practices
  • To celebrate your organisation’s success
  • To differentiate your organisation and provide a competitive edge.

Judging criteria

1.0 Your Customer Service Policy - 20 points

  • What is your customer service policy and how does it relate back to your mission statement?
  • How do you communicate it to others? (“Others” includes actual & potential clients, staff and other stakeholders – e.g. suppliers)
  • What procedures do you have in place to review your customer service policy?

2.0 Communication - 20 points

  • What steps have you taken to improve communications within your business (please include the reasons why you made those improvements)?
  • What steps have you taken to improve communications between your business and its customers (please include the reasons why you made those improvements)?
  • What steps have you taken to improve communications between your business and its suppliers/trades (please include the reasons why you made those improvements)?

3.0 Research & Development - 20 points

  • How do you identify your customers’ current & future needs?
  • How do you measure whether your customers’ current needs have been met?
  • What remedial action do you take if your customers’ current needs have not been met?
  • What processes have you put in place to improve customer service (in relation to both the delivery of service and the level of satisfaction)?
  • Are your staff involved in this process?

4.0 Customer Service Levels (provided by your business) - 20 points

  • How do you measure and monitor your customer service levels?
  • What training programs do you have in place for staff?
  • How do you encourage staff to adopt, promote and develop your customer service policy?

5.0 Customer Satisfaction - 20 points

  • How do you measure & monitor customer satisfaction?
  • Describe how your business “goes the extra mile” for its customers?
  • How much of your business comes from referrals by satisfied customers?

* When addressing each of the above criteria, please provide detailed examples, including evidence of “before” & “after” and when each of these examples occurred. Please note if a certain criteria does not apply, please explain why.

The following location can enter this award category:

• South Australia • Western Australia 

 

Excellence in Service Award - Housing

This award measures all areas of customer satisfaction and provides winners with a great opportunity to showcase their outstanding customer service.

Awards will be presented to:

  • Small volume builders – less than 10 completions per annum
  • Medium volume builders – 11 to 150 completions per annum
  • Large volume builders – in excess of 150 completions per annum.

This award is only open to builder members.

Judging criteria

This award will be judged according to the response of an independent survey of the builder’s clients.

Clients will be asked to judge the following:

  • Builder’s participation in the design process
  • Ease of communication and service prior to commencement of construction
  • Professionalism of supervision
  • Communication throughout construction
  • Quality of workmanship throughout the finished product
  • How responsive was the builder to requests and changes during the construction?
  • Did construction time meet with your expectations?
  • Quality of service after hand over
  • Did the finished home represent value for money?
  • Did the final project result meet your expectations?

A minimum of 25 per cent of the distributed surveys must be returned for small and medium builders, 20 per cent for large builders.

HIA encourage builder entrants to make direct contact with their clients to encourage the return of client surveys.

HIA will advise builder entrants of:

  • The date of their survey distribution
  • The percentage return rate of client surveys two weeks prior to surveys being due back to HIA.

Notes:

  1. HIA will provide the entrant with their total average score after the announcement of the awards only if requested in writing by the entrant.
  2. HIA will only resend electronic surveys to the contact details provided in the spreadsheet in the form of a reminder email once. Hard copy surveys will not be resent.
  3. HIA cannot advise entrants of their percentage return rate after their initial two week notification. No further correspondence will be entered into.
  4. HIA will not disclose which clients have and have not responded.
  5. If the client does not have an email address please provide a postal address (No lot numbers).
  6. HIA cannot alter any lists once the survey process has commenced.
  7. Any requested changes prior to the commencement of the survey process must be made in writing to HIA Events and are subject to approval.
  8. To ensure the builder and HIA do not breach the Privacy Act, builders must provide HIA with appropriate quantities of letterhead and full client details. The builder warrants they are authorised to disclose their client’s details to HIA for the purpose of carrying out this survey.

Completion dates

Any completions that have been built for the company, employees of the company, contractors or family members should be highlighted clearly, to ensure surveys are not sent and recorded. These completions need to be included in the number of completions per annum, which determines the category entered.

Completion dates are as follows: 

  • Regional Western Australia must be between Friday 17 April 2020 and Friday 30 April 2021
  • South West must be between Friday 1 May 2020 to Friday 30 April 2021
  • Perth must be between Friday 1 May 2020 to Friday 30 April 2021

The following location can enter this award category:

• Western Australia 

 

Excellence in Service Award - Kitchens & Bathrooms

This award recognises outstanding client service and excellence in all areas of customer satisfaction by a kitchen and bathroom designer, cabinet maker or manufacturer/installer.

Eligibility:

  1. An employee of a kitchen and bathroom installer or manufacturer/installer in a design department must enter in conjunction with their employer under the financial HIA membership.
  2. For designers, the entrant must be a financial member of HIA under their name/company with the registered ABN matching.
  3. Design teams within larger organisations cannot enter this award independently of their organisation.
  4. Entrants must exclusively install kitchens and/or bathrooms.
  5. Builders can enter the Excellence in Service – Housing category in the Housing Awards.

Judging Criteria and Process

This award will be judged according to the response of an independent survey administered by HIA.

Entrant’s clients will be asked to judge the following:

  • Company participation in the design process
  • Ease of communication and service. (Prior to commencement of project)
  • Professionalism of supervision from project installation to completion
  • Communication throughout the project
  • Quality of workmanship throughout finished product
  • Responsiveness to changes throughout project
  • Did the project completion time meet with your expectations?
  • Quality of service after completion of the project
  • Value of money for the project installed
  • Did the final installed product meet expectations?

A minimum of 25 per cent of the distributed surveys must be returned.

HIA urge entrants to make direct contact with their clients to encourage the return of client surveys.

HIA will advise entrants of:

  • The date of their survey distribution
  • The percentage return rate of client surveys two weeks prior to surveys being due back to HIA.

Notes:

  1. HIA will provide the entrant with their total average score after the announcement of the awards only if requested in writing by the entrant.
  2. HIA will distribute the survey form via email once using the contact details provided in the client list once, followed by one reminder email. Hard copy surveys will not be sent.
  3. HIA cannot advise entrants of their percentage return rate after their initial two week notification. No further correspondence will be entered into.
  4. HIA will not disclose which clients have and have not responded.
  5.  HIA cannot alter any lists once the survey process has commenced. Any requested changes prior to the commencement of the survey process must be made in writing (via email) to HIA Events and are subject to approval.

HIA will advise builder entrants of:

  • The date of their survey distribution
  • The percentage return rate of client surveys two weeks prior to surveys being due back to HIA.

Eligible Projects and Customers

  • Any projects that have been completed/installed for the company, employees of the company, contractors or family members should be highlighted in the list and will not be included in the survey process however these projects may be included in the total number of completions per annum.
  • To ensure the entrant and HIA do not breach the Privacy Act, the entrant must provide HIA with full client details. The entrant warrants they are authorised to disclose their client’s details to HIA for the purpose of carrying out this survey.

All of the above information, staff/team photo and an electronic copy of company logo are to be submitted to HIA by the Awards close of entry date.

The Kitchen & Bathroom completion dates are between Friday 3 April 2020 to Friday 30 April 2021.

The following location can enter this award category:

• Western Australia 

 

Professional Builder/Renovator

The Professional Builder and Renovator Awards acknowledge outstanding business achievement among Australia’s home builders. Recognising quality and professionalism, the Professional Builder Awards present opportunity for home builders to demonstrate their commitment to customer service, business management and leadership. Builders of any size are capable of running a consumer focussed, quality-driven business.

Judging criteria

Entrants will be judged according to business description 5 points, customer service and satisfaction 25 points, business philosophy, principles and leadership 15 points, managing the business 30 points, business planning, marketing and growth 25 points.

 

Work Health & Safety

The Work Health & Safety Award recognises a residential building or development company that has incorporated leading practices in the management of workplace health and safety in a practical, systematic and achievable way.

Your entry submission must address all criteria:

  • Outline the work health & safety management plan for your business.
  • Explain your procedures for monitoring and reviewing your work health and safety performance.
  • Describe how your overall safety procedures are followed on site including site specific hazard assessments, use of signage and procedures.
  • Describe how initial work site assessments are carried out to identify hazards that may affect the building process and explain how new hazards or risks are dealt with and communicated to workers and contractors. Provide examples.
  • Describe how you ensure sub-contractors will work safely on your jobs. Please provide examples.
  • Describe how your business keeps employees and subcontractors up to date with new work health & safety information, procedures and safety solutions or situations where you perform work in other jurisdictions where different laws may apply.
  • Reflecting on your previous 12 months of safety performance, identify how you have managed changes in safety performance and new hazards or risks. Provide examples which highlight your achievements. Examples may include injury or incident data, case studies, descriptions of a new system(s) implemented and/or descriptions/profiles of a new product being used.
  • Describe any industry contributions your business has made in relation to work health and safety. Provide an outline of your contributions (forums, committees, working groups, industry projects, safety innovations).
  • Describe the steps, if any, you will be taking in the future to further enhance or improve your safety culture.

Judging criteria

Projects will be judged according to: organisational WH&S management 30 points, training and information 20 points, on-site WHS management 30 points, sub-contractor management 20 points.

The following location can enter this award category:

• ACT/Southern NSW  Hunter  • Northern NSW • New South Wales  •  Western Australia

 

Work Health & Safety - Small Business

The HIA Work Health & Safety - Small Business award recognises a small business that has improved work health and safety/return to work in your workplace with a great idea or new approach. The award recognises high standards of workplace health and safety/return to work practices in a small business.

Entry submission

Your entry submission must address all of the judging criteria below, along with supporting documentation where applicable:

  • What was the health and safety issue? 10 points
  • How was the issue addressed? 20 points
  • What control measures were put in place? 20 points
  • How was the issue resolved? 20 points
  • Who was involved in resolving the issue? 10 points
  • What was the outcome? 10 points
  • In what way is your workplace now safer? 10 points

Please limit responses to each criterion to a maximum 100 words.

If your entry progresses to a site visit, the visiting inspector may request to see:

  • Evidence of WHS/RTW reporting and consultation (minutes of meetings where WHS was discussed)
  • Hazard identification and reports
  • Testimonials and/or acknowledgements from clients, contractors, rehabilitation providers etc.
  • Any WHS/RTW performance data that indicates a reduction in claims of injuries since the WHS/RTW solution was implemented
  • Any other evidence to support your entry.

The following location can enter this award category:

• Hunter 

Interior Design & Decorate

 

Commercial Interior Design/Decorate

This award recognises excellence in the interior design or decoration of commercial projects to create functional space/s.

Judging criteria

Projects will be judged according to: project description and budget 18 points, achieving the client brief 15 points, rationale for material/product choices 20 points, specific challenges/limitations 15 points, innovation, liveability and adaptability of space 15 points and presentation 7 points. 

Note:

  1. Commercial projects can include, but are not limited to: retail, hospitality and office spaces. 

The following location can enter this award category:

• Queensland 

 

Design Professional

This award acknowledges the person/company responsible for a project/s that best demonstrates interior design excellence. 

Judging criteria

Entries will be judged on the explanation of the client brief 10 points, explanation of the design concept 10 points, budget limitations and how they were achieved 10 points, design innovation, adaptation and diversity 10 points, colour, product and material choices 10 points, achieving project/design 10 points, presentation and content of portfolio 10 points, details and overall design professionalism 30 points.

Notes:

  1. Entrants will be asked to upload plans and photographs as well as a portfolio of information on one design including:
    • the design brief and costing
    • how the design brief was achieved
    • the level of client satisfaction with the overall project (e.g. testimonials or references).
  2. In addition to your submission of the project above, entrants must also provide an additional portfolio of information on two further projects, uploaded as a pdf. The portfolio must address:
    • details on the design brief, how this was achieved including degree of difficulty and how difficulties were overcome
    • the level of client satisfaction with the overall projects (e.g. testimonials or references)
    • plans and photographs.
  3. Projects must be completed within the 24-months prior to the Award entry closing date (previous award winning projects are not excluded from being included in the additional portfolio).

The following location can enter this award category:

• Queensland 

 

Display Home Interior Design/Decorate

This award recognises the interior design or decoration of a display home with the purpose of creating a powerful visual appeal to inspire potential customers, entice display home sales and reinforce builder/display home brand image.

Judging criteria

Projects will be judged according to project description and budget 11 point, achieving the client brief 10 points, rationale for material and product choice 30 points, specific challenges and limitations 20 points, innovation, liveability and adaptability of space 25 point and presentation 4 points.

Note:

  1. Please provide a brief description of the project outlining scope of work and target client demographics.

The following location can enter this award category:

• Queensland 

 

International Design or Decorate by a Queensland Designer

This award recognises the interior design and/or decoration of an internationally-located residential dwelling or commercial project by a Queensland-based designer. Entries may include a project from the initial planning stage or the remodeling of an existing structure to create space/s to meet a client’s vision/brief.

Judging criteria

Projects will be judged according to project description and budget 11 points, achieving the client brief 10 points, rationale for material and product choice 30 points, specific challenges and limitations 20 points, innovation, liveability and adaptability of space 25 points and presentation 4 points.

Notes:

  1. Entrants will be asked to upload a brief description of the project outlining scope of work and client brief
  2. Before photos should be uploaded if available.
  3. Interior designer/decorator to advise what work, if any, was contracted by another contractor/builder.

The following location can enter this award category:

• Queensland 

 

Property Styling

This award recognises property styling for the purposes of selling a project to a target buyer within a designated time frame with the aim to achieve the best possible price outcome for the property owner.

Judging criteria

Projects will be judged according to project description and budget 11 points, achieving the client brief 10 points, rationale for material and product choice 30 points, specific challenges and limitations 20 points, innovation, liveability and adaptability of space 25 points and presentation 4 points.

The following location can enter this award category:

• Queensland 

 

Residential Interior Decorate

This award recognises the decoration of a residential interior space(s) that may include all aspects of lighting, colour, texture, finishes, furnishings, flooring, window treatments and accessories to meet a client’s brief.

Judging criteria

Projects will be judged according to project description and budget 11 points, achieving the client brief 10 points, rationale for material and product choice 30 points, specific challenges and limitations 20 points, innovation, liveability and adaptability of space 25 points and presentation 4 points.

Notes:

  1. Entrants will be asked to upload a brief description of the project outlining scope of work, list of product choices and client brief
  2. Before photos should be uploaded if available.

The following location can enter this award category:

• Queensland  

 

Building Women Categories

Achievement in Manufacturing and Supply

This award recognises all roles and professions within the manufacturing/supply sector of the building and construction industry. Successful outcomes including contribution to the industry by way of product innovation, manufacturer and distribution.

The following location can enter this award category:

•  Queensland

Administration Executive

This award recognises all administrative executive/office management roles. Nominee need to demonstrate efficient performance and contribution to department/business. Roles include but are not limited to, operations, office, project, team, scheduling, contracts administrator.

The following location can enter this award category:

•  Queensland

 

Business Development Professional

This award recognises those who have a proven track record of exceptional customer service, business development skills and product knowledge to achieve successful outcomes for clients and business. Open to, but not limited to, business development, account management, sales and marketing roles.

The following location can enter this award category:

• Queensland 

 

Exceptional Young Woman in Industry

This award recognises women under the age of 30 years who show exceptional promise and dedication to the industry. This is open to young women who are working in any aspect of the building and construction industry including apprentices and trainees.

The following location can enter this award category:

• Queensland  • Western Australia  • Northern Territory  • South Australia

 

Executive Management

This award recognises women at the highest level of management in an organisation/company, responsible for planning, leading and controlling a business. Senior managers may report to a chairman and board of directors. Alternatively, they may report a lower level to the Chief Executive Officer or the president of an organisation.

The following location can enter this award category:

• Queensland  • Western Australia

 

Professional Business Woman

This award recognises women who own a business or are in partnership in a business, who has demonstrated excellence in leadership which has resulted in business growth, profitability and expansion in business size and/or customer base.

The following location can enter this award category:

• Queensland  • Northern Territory  • South Australia

 

Professional Services

Women within a profession in the industry including, but not limited to, lawyers, engineers, interior designers, certifiers, architects, consultants – open to all senior management and executives.

The following location can enter this award category:

• Queensland  • Western Australia  • Northern Territory  • South Australia

 

Tradeswoman of the Year

This award recognises women who are qualified in a trade in the building and construction industry.

The following location can enter this award category:

• Queensland  • Northern Territory  • South Australia