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Payments and disputes

Building a new home or carrying out a renovation is often one of the largest investments that a home owner makes. Being such a large investment can often mean that the experience is very emotionally charged, which unfortunately can lead to disputes and payment issues.

A building contractor should ensure that they are well aware of their legal obligations, to enable a timely and fair resolution of such dispute matters. Unfortunately, sometimes dispute matters may be unresolvable without escalation to a court or tribunal for determination.

Using HIA contracts

A workable and watertight building contract is as important to the success of a building project as the plans, designs, and materials used during construction. A contract should apply to every construction project - from a small bathroom renovation, to a construction of a new home.

HIA creates contracts that are specifically prepared for the residential construction industry to reflect the risks and responsibilities of home building. Over the years we have amended and updated our contracts to ensure they comply with the very specific and detailed laws and regulations that apply to the home building industry.

Buy a contract

To order a pre-written professional contract go to Shop@HIA or call 1300 650 620.

Or go to Contracts Online to create your own professional contracts.

Payment and disputes help for HIA members

HIA’s advisers can provide you with information about payment and dispute matters – at no additional cost to your membership. More

HIA has a range of information sheets for members to become well versed in their legal obligations to ensure right to recovery payment.

Payments & disputes information sheets (member login required)

More information sheets