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Warranty follow-up

There are two types of warranty follow-up that could be required.

Most often, problems are of a minor nature such as a nail-pop or small cracks in plaster around door frames of load-bearing beams. Repairs will be scheduled at a time convenient to you.

If anything of a more serious nature should occur, such as a leaking pipe or electrical problem, call your builder straight away as these conditions may need immediate attention to protect your family and your home.

The period for claims relating to a breach of the statutory warranties is normally between six and 12 months.

Some of the materials and products used in your renovation will also come with a manufacturer’s warranty. For instance, windows are normally warranted against failure of thermal seals for five or 10 years. Flooring, cabinetry, plumbing fixtures, heating equipment, roofing, siding and appliances should also be covered by a manufacturer’s warranty.

Your builder will provide you with the manufacturer’s documents that outline these warranties and explain the procedures you need to follow in case of problems.

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