For most this would be part and parcel of balancing work and home life, but Michael says he began to wonder what other opportunities were ‘out there’.
‘I knew I needed a change, and didn’t want to just sit on my hands and see my life tick by...Heather thought I was joking,’ he laughs.
Then came a leaky ensuite. Michael’s carpenter son-in-law suggested he call Wet-seal, an award-winning nation-wide franchise network specialising in waterproofing solutions. The recommendation proved fateful.
‘I will never forget the day,’ Michael says. ‘The owner came to my home and we got chatting. It turned out he had been running the Wet-seal franchise along with another business and his time had become stretched. My mind started wondering, “what if, what if?”’
Michael says following research and family consultation he felt he had found what he’d been looking for. This was August 2011. By mid-September Michael was in training; a month later he and Heather were in business as franchise owners, chartering an exciting new chapter in their lives.
Michael says that while the transition to franchisee was a fast one, feeling informed and supported solidified his decision to take on the challenge.
As far as Wet-seal’s CEO Mark Greenwood is concerned this is what makes the business stand out in the franchise landscape. ‘We are after a long-term relationship with our franchise business owners. Support and training is paramount,’ he says.
‘After our initial conversations, we fly potential business partners to our head office in Coffs Harbour so they can spend the day with the team, [getting exposure to] training, sales and the technical aspects of the job. It’s important that they have a view of our overall system.’