If there’s one thing business owners in the construction industry need more of, it’s time – time freed up from the drudgery of handling compliance requirements and other administrative tasks that take away from the important work of building people’s homes.
HIA member Bold Living in Queensland understands this only too well. The growing project builder constructs more than 300 new homes every year across South-East Queensland for a range of buyers, budgets and blocks. This requires large teams to create the modern turnkey home solutions that are its backbone. With more than 150 subcontractors working with the business at any one time, and only limited staff to manage the entire compliance process in the business, its obligations have always been a challenge to manage.
‘We need a variety of documents and licenses from each subcontractor we engage,’ says Kristy Hinchey, finance manager, Bold Living. ‘There are construction licenses, WorkCover insurance, and public liability insurance certificates, just to name a few. We need to collect and validate them, and check when they expire or require renewal. It’s a lot of work and very time-consuming with such a large contractor base.’
That’s why HIA introduced HIA TRADEPASS, an online portal specifically designed to streamline this cumbersome process for both builders and contractors. After years in the making, and with valuable input from builder businesses experiencing the same frustrations, HIA launched the unique product to market in 2018. The centralised system allows users to manage, verify and store key insurances, legal and safety paperwork required for every job, including from a tablet or mobile onsite.
Since the launch more than 100 builder businesses and 1000 contractors have signed up to take advantage. Kristy says the Bold Living team decided to become one of them because they knew they were struggling to keep on top of their compliance obligations.
‘We were looking for something that would ideally provide an alert to us and our subcontractors when documents had expired or required updating, and [secondly] would collect and review the updated information,’ she says. ‘We came across HIA TRADEPASS in our search, and after some further investigation we decided this would be the right solution for us.’