Her family’s business, Elite Building Services, run by her and her husband Nick, has built a reputation on quality, trust and transparency, which is underpinned by their mantra ‘Bringing people home’. An intonation she came up with during a business group session that still brings tears to her eyes, Rebecca proudly believes creating homes is about more than a build; it is designing a place for memories to be made and cherished.
But all of that emotive power of creating, as any business owner knows, requires hard work along with heart.
To say Rebecca has a handle on hard work, and all crucial parts of the business is an understatement. From customer liaison, operations, quality control, marketing and accounts, her Business Partner award submission reads like a proposal created by a large multiskilled team, not a party of one.
Noted by the judges for her success in strategy and communication, what makes Rebecca truly unique is her belief that a job site open door policy ensures that her clients feel involved in their journey from contract signature to key handover. Staying active in her local community, charitable ventures, and developing improved systems and processes, have all powerfully added to Elite’s growth, and are a representation of the perfect ‘off-site’ skills needed in a robust business partner.
Now, try adding motherhood, a law degree and COVID-19 into the mix. It would be enough to overwhelm some – but not Rebecca. In the wise words ‘what doesn’t break you, makes you’, she knows this is true more than many.