Build Professional look after the design, build and approvals, and have many years of building experience.
‘We do a lot of work on sixties and seventies-era homes in Canberra. Many are brick veneer, and because we build in that method today they are easier to remodel and extend. We can do more with lightweight materials and glass than they could do 30 years ago, but the construction methods are similar.’
But there can still be surprises once the work starts. ‘You never know what you will find, which is one reason we offer people a complete service. We do the design, the approval process and the build and pass the house through all the approvals. Having some idea what issues you might find in an older house is something that comes with experience,’ Matthew says.
‘We all have to work together, we have great clients, we have a great team, including all our trades and suppliers. Specialist trades need to work well while people are in the home.’
Matthew has put a lot of time into perfecting the client experience. He realised how vital this is after attending training in the US.
‘They are light years ahead there,’ he comments. ‘The building process is much the same, but the customer relationship is top priority,’ he says.
Every renovation offers different challenges. ‘Every job we do is different,’ Matthew says. ‘There are a lot of variables – the clients, the street, access, the state of the existing home, the block. It keeps us on our toes, but it keeps life interesting!’