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HIA InfoCentre

Help line for members

Getting quick access to important information such as awards, rates of pay, or more complex matters relating to your circumstances, is critical when you’re running a business. The InfoCentre is a phone service available to HIA members at no additional cost.

We can help with:

  • Award information – covering a wide range of awards that exist in the building and construction industry
  • Basic information relating to rates of pay, which award applies to your circumstances, conditions of employment, sick leave information, RDOs and allowances
  • Award updates – you can register for an automatic award update service, available by email or by direct mail.

Contact information

Call 1300 650 620 and ask for the InfoCentre. Please have your HIA membership number handy.
Or email your question and contact details here.

Operating hours

8.00am to 5.30pm, Monday to Friday (AEST)
(or 7.30am to 5.30pm (AEST during daylight savings)