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Communications skills

This enlightening series of webinars covers all the tricky conversations and strategies for improving communication with your clients and colleagues. Each webinar is presented by experts who know how to effectively run a small business and how to improve your communication skills.

In this series

  • How to navigate difficult conversations with your business partner
  • How to communicate in business with your partner without driving each other crazy
  • Communication skills to build trust and win clients
  • Communications strategies
  • Communications strategies – The next steps
  • Dealing with challenging people (final season)

How to navigate difficult conversations with your business partner

It’s not always easy having “the chat” with your business partner but these types of conversations are vital for the smooth running of your business.

It’s not always easy having “the chat” with your business partner but these types of conversations are vital for the smooth running of your business.

How to communicate in business with your partner without driving each other crazy

Feel like you’re talking to a brick wall? Learn how to turn that frustration into a meaningful two-way conversation.

Feel like you’re talking to a brick wall? Learn how to turn that frustration into a meaningful two-way conversation.

Edward and Rebecca Plant

Institute for Couples in Business

They will take you through step-by-step using effective communication skills and negotiation. Together they have helped hundreds of business owners and their managers improve all aspects of their communication with staff, clients and each other.

Communication skills to build trust and win clients

Simple strategies and techniques to build rapport, maintain mutually-respectful client relationships and effective communication.

Simple strategies and techniques to build rapport, maintain mutually-respectful client relationships and effective communication.

Chemène Sinson

Blackwater Projects

Specialising in person effectiveness and communication with over 20 years running her own consultancy. Chemène will help you 'take stock' of your communication habits and identify those that are undermining your best efforts.

Communication strategies

Practical and easy to implement strategies for being a great communicator for business and everyday life.

Practical and easy to implement strategies for being a great communicator for business and everyday life.

Communication strategies – The next steps

The second part of Communication strategies series delves into verbal, visual and vocal communication.

The second part of Communication strategies series delves into verbal, visual and vocal communication.

Dealing with challenging people

The final video in the Communication strategies series covers practical solutions and plans when dealing with challenging people or clients.

The final video in the Communication strategies series covers practical solutions and plans when dealing with challenging people or clients.

Gabriella Horak

Better off with learning

Offering practical and easy to implement strategies in communication that will help you to build a better business. Gabriella brings a wealth of experience as a leadership coach, facilitator and mentor.

Contracts Online 


The industry’s go-to digital platform. 

No matter the size of the job, a watertight building contract is critical to protect your business, and the current climate presents a great opportunity to go digital with your contracts.

Take me there

Business support


 

Supporting building professionals with custom built services and products.

  • Legal support
  • Contracts Online
  • Host an HIA apprentice
  • Insurance services
  • Managing safety

Explore Business support

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