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Values statement for the residential building industry

This Values Statement sets out HIA's position in relation to the core beliefs and principles that should guide the residential construction industry, shaping how it operates, conducts business, and interacts with all stakeholders.

HIA’s Position Statement

It is HIA’s position that a set of core beliefs and principles that guide the actions and behaviours of the residential construction industry, influencing how it operates and interacts with its stakeholders, is of benefit to industry, the community and government.

The Values Statement is used to guide decision-making, reinforce acceptable conduct, build trust, drive commitment to professionalism, ethics and values, and improve safety and building performance.

  1. Lawful conduct on and offsite and reporting of inappropriate conduct
    Demanding that all those operating within the residential construction industry engage in lawful conduct in the workplace, and report and take action against inappropriate conduct and bad behaviours.

  2. Prioritising safety to ensure all participants safety and welfare
    Ensuring that the health and safety of all those within the workplace is paramount, and at the forefront of industry’s thinking and in all actions it takes.

  3. Promoting an environment of acceptance and inclusion
    Work with industry participants to educate and promote diversity in the residential building industry and drive cultural change required to ensure equal opportunity and inclusive workplaces for all individuals.

  4. Quality workmanship and client expectations
    Striving to maintain the highest standard of building work in compliance with industry standards and construction codes to fully meet, and where possible, exceed client expectations in accordance with the contract.

  5. Implementing transparent and ethical business practices
    Ensuring those conducting businesses in the residential construction industry:
    • operate within the law;
    • manage activities with integrity, professionalism, honesty and fairness;
    • treat all potential clients, suppliers and contractors equitably;
    • resolve problems through timely, effective and equitable mechanisms and processes;
    • provide a clear channel of communication to report unethical practices in business relationships;
    • administer and manage contracts on the contract terms and conditions.

  6. Choice of business structure and independent contracting
    Freedom for business owners to determine lawful business structures and commercial arrangements that are appropriate to their current and future business needs, without interference. Preservation of the right to engage in contracting arrangements and uphold freedom of association.

  7. Investing in the future workforce of the industry
    Promoting the benefits of a career in residential building to attract, train and retrain people to work across all aspects of the residential construction industry and address skills shortages.

  8. Looking for opportunities to innovate
    Fostering innovation, driving economic growth, and creating jobs through strategic investments and initiatives that increase digital and artificial intelligence capability, adapt to modern methods of construction, and introduce new technologies.
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