{{ propApi.closeIcon }}
Our industry
Our industry $vuetify.icons.faArrowRight
Economic research & forecasting Economics Housing outlook Economic reports & data Tailored market research Advocacy & policy Advocacy Policy priorities Position statements Submissions News and inspiration Industry news Member alerts Media releases HOUSING Online
Business support
Business support $vuetify.icons.faArrowRight
Become an apprentice host Hire an apprentice Why host a HIA apprentice? Apprentice partner program Builder & manufacturer program Industry insurance Construction legal expenses insurance Construction works insurance Home warranty insurance Tradies & tool insurance Planning & safety solutions Building & planning services How can safety solutions help you? Independent site inspections Solutions for your business Contracts Online HIA Tradepass HIA SafeScan Advertise jobs Trusted support & guidance Contracts & compliance support Professional services Industrial relations Member savings Toyota vehicles The Good Guys Commercial Fuel savings See all
Resources & advice
Resources & advice $vuetify.icons.faArrowRight
Building it right Building codes Australian standards Getting it right on site See all Building materials & products Concrete, bricks & walls Getting products approved Use the right products for the job See all Managing your business Dealing with contracts Handling disputes Managing your employees See all Managing your safety Falls from heights Safety rules Working with silica See all Building your business Growing your business Maintaining your business See all Other subjects COVID-19 Getting approval to build Sustainable homes See all
Careers & learning
Careers & learning $vuetify.icons.faArrowRight
A rewarding career Become an apprentice Apprenticeships on offer Frequently asked questions Study with us Find a course to suit you Qualification courses Learning on demand A job in the industry Get your builder's licence Continuing Professional Development (CPD) Find jobs
HIA community
HIA community $vuetify.icons.faArrowRight
Join HIA Sign me up How do I become a member? What's in it for me? Mates rates Get involved Become an award judge Join a committee Partner with us Our initiatives HIA Building Women GreenSmart Kitchen, bathroom and design hub Get to know us Our members Our people Our partners Support for you Charitable Foundation Mental health program
Awards & events
Awards & events $vuetify.icons.faArrowRight
Awards Awards program People & Business Awards GreenSmart Australian Housing Awards Awards winners Regional Award winners Australian Housing Award winners 2023 Australian Home of the Year Enter online Industry events Events in the next month Economic outlook National Conference Events calendar
HIA products
HIA products $vuetify.icons.faArrowRight
Shop @ HIA Digital Australian Standards Contracts Online Shipping & delivery Purchasing T&Cs See all Products Purchase NCC 2022 Building codes & standards Economic reports Hard copy contracts Guides & manuals
About Contact Newsroom
$vuetify.icons.faTimes
$vuetify.icons.faMapMarker Set my location Use the field below to update your location
Address
Change location
{{propApi.title}}
{{propApi.text}} {{region}} Change location
{{propApi.title}}
{{propApi.successMessage}} {{region}} Change location

$vuetify.icons.faPhone1300 650 620

Contact HIA

Our team are here to help with any questions you have, or support you need.

Contact HIA

Our team are here to help with any questions you have, or support you need.

Ways to get support

phone

Call 1300 650 620

Open 8.30am to 5pm, weekdays.

office

Find an office

Open 8.30am to 5pm, weekdays.

Got a question? We're here to help.

What information are you looking for?

$vuetify.icons.faCheckSolid
Building codes and regulations
$vuetify.icons.faCheckSolid
Dispute resolution
$vuetify.icons.faCheckSolid
Planning
$vuetify.icons.faCheckSolid
Safety
$vuetify.icons.faCheckSolid
Contracts
$vuetify.icons.faCheckSolid
Employment
$vuetify.icons.faCheckSolid
Business compliance
$vuetify.icons.faCheckSolid
Other

Media enquiries

Joe Shanahan

Manager, Communications & Media

Registered office

HIA National office

79 Constitution Avenue
Campbell ACT 2612
02 6245 1300
enquiry@hia.com.au

Office hours:
Monday - Friday 8.30am to 5.00pm

HIA National office

79 Constitution Avenue, Campbell ACT 2612

HIA locations

Find the opening hours, office locations and contact details for your local HIA office.

ACT / Southern NSW region

Greg Weller

Executive Director - ACT/Southern NSW

Canberra

Unit 4, 9 Sydney Avenue
Barton ACT 2600

1300 650 620 or 02 6285 7300
act_enquiry@hia.com.au

Office hours:
Monday - Friday 8.30am to 5.00pm

ACT / Southern NSW

4/9 Sydney Avenue, Barton ACT 2600

Gold Coast region

Toni Bull

Executive Director – Gold Coast/Northern Rivers

Gold Coast

Unit 4/2 John Duncan Court
Varsity Lakes QLD 4227

1300 650 620 or 07 5587 7444
qld_enquiry@hia.com.au

Office hours:
Monday - Friday 8.30am to 5.00pm

Gold Coast

Unit 4/2 John Duncan Court, Varsity Lakes QLD 4227

Hunter region

Craig Jennion

Executive Director - Hunter

Newcastle

17 Murray Dwyer Circuit
Steel River Estate
Mayfield West NSW 2304

1300 650 620 or 02 4014 2000
hunter_enquiry@hia.com.au

Office hours:
Monday - Friday 8.30am to 5.00pm

Hunter

17 Murray Dwyer Circuit, Steel River Estate, Mayfield West NSW 2304

HIA Home Inspirations

17 Murray Dwyer Circuit, Steel River Estate
Mayfield West NSW 2304
PO Box 287, Hunter RMC NSW 2310

1300 650 620 or 02 4014 2000

Trading hours:
Monday - Friday 9am to 4.30pm
Saturday - Sunday: 10am to 4pm

17 Murray Dwyer Circuit, Steel River Estate, Mayfield West NSW 2304

NSW region

David Bare

Executive Director - NSW

Sydney

4 Byfield Street
Macquarie Park NSW 2113
PO Box 884, North Ryde BC NSW 1670

1300 650 620 or 02 9978 3333
nsw_enquiry@hia.com.au

Office hours:
Monday - Friday 8.30am to 5.00pm

New South Wales

4 Byfield Street, Macquarie Park NSW 2113

Coffs Harbour

Office 22–23 Lot 5 Druitt Court
Coffs Harbour NSW 2450
PO Box 488 Coffs Harbour NSW 2450

1300 650 620 or 02 6651 2422
nsw_enquiry@hia.com.au

Office hours:
Monday - Friday 8.30am to 5.00pm

Coffs Harbour

22–23 Lot 5 Druitt Court, Coffs Harbour NSW 2450

Northern Territory region

Luis Espinoza

Executive Director – Northern Territory

Darwin

651 Stuart Highway, Berrimah Business Park
Berrimah NT 0828
All mail: PO Box 63 Berrimah NT 0828

1300 650 620 or 08 8995 6300
nt_enquiry@hia.com.au

Office hours:
Monday - Friday 8.30am to 5.00pm

Northern Territory

651 Stuart Highway, Berrimah Business Park, Berrimah NT 0828

North Queensland region

Peter Fry

Executive Director – North Queensland

Townsville

25 Blackhawk Boulevard
Condon QLD 4815
PO Box 1825 Thuringowa Central BC QLD 4817

1300 650 620 or 07 4755 6600
nth.qld_enquiry@hia.com.au

Office hours:
Monday - Friday 8.30am to 5.00pm

Conference and training room hire is available.
For more information phone or email your enquiry.

North Queensland

25 Blackhawk Boulevard, Condon QLD 4815

Cairns

2/185 Mulgrave Road
Bungalow QLD 4870
PO Box 1824 Cairns QLD 4870

1300 650 620 or 07 4755 6696
nth.qld_enquiry@hia.com.au

Office hours:
Monday - Friday 8.30am to 5.00pm

Office hours:
Monday - Friday 8.30am to 5.00pm

Cairns

2/185 Mulgrave Road, Bungalow QLD 4870

Queensland region

Mike Roberts

Executive Director – Queensland

Brisbane

14 Edmondstone Street
South Brisbane QLD 4101
PO Box 3573 South Brisbane QLD 4101

1300 650 620 or 07 3021 8800
qld_enquiry@hia.com.au

Office hours:
Monday - Friday 8.30am to 5.00pm

Queensland

14 Edmondstone Street, South Brisbane QLD 4101

Sunshine Coast

Level 1, 84 Wises Road
Maroochydore QLD 4558
PO Box 8172, Maroochydore DC QLD 4558

1300 650 620 or 07 5451 9300
qld_enquiry@hia.com.au

Office hours:
Monday - Friday 8.30am to 5.00pm

Sunshine Coast

Level 1, 84 Wises Road, Maroochydore QLD 4558

South Australia region

Stephen Knight

Executive Director - South Australia

Adelaide

Cnr Port Road and Station Place
Hindmarsh SA 5007
PO Box 151, Welland SA 5007

1300 650 620 or 08 8340 5900
sa_enquiry@hia.com.au

Office hours:
Monday - Friday 8.30am to 5pm

South Australia

Cnr Port Road & Station Place, Hindmarsh SA 5007

Tasmania region

Stuart Collins

Executive Director – Tasmania

Hobart

30 Burnett St
North Hobart TAS 7000

1300 650 620 or 03 6230 4600
tas_enquiry@hia.com.au

Office hours:
Monday - Friday 8.30am to 5.00pm

Tasmania

30 Burnett Street, North Hobart TAS 7000

Launceston

Suite 2, 167 Westbury Road
Prospect TAS 7250

1300 650 620 or 03 6343 0277
tas_enquiry@hia.com.au

Office hours:
Monday - Friday 8.30am to 5.00pm

Launceston

Suite 2, 167 Westbury Road, Prospect TAS 7250

Victoria region

Keith Ryan

Executive Director - Victoria

Melbourne

Level 4, Building 8, 584 Swan Street
Burnley VIC 3121
GPO Box 1614 Melbourne VIC 3001

1300 650 620 or 03 9280 8200
vic_enquiry@hia.com.au

Office hours:
Monday - Friday 8.30am to 5.00pm

Victoria

Level 4, Building 8, 584 Swan Street, Burnley VIC 3121

Bendigo

196 High Street
Bendigo VIC 3550
PO Box 228 Golden Square VIC 3555

1300 650 620 or 03 5445 9500
vic_enquiry@hia.com.au

Office hours:
Monday - Friday 8.30am to 5.00pm

Bendigo

196 High Street, Bendigo VIC 3550

Western Australia region

Michael McGowan

Executive Director - Western Australia

Perth

22 Parkland Road
Herdsman Business Park
Osborne Park WA 6017
PO Box 1494 Osborne Park DC WA 6916

1300 650 620 or 08 9492 9200
wa_enquiry@hia.com.au

Office hours:
Monday - Friday 8.30am to 5.00pm

Conference and training room hire is available.
For more information phone or email your enquiry.

Western Australia

22 Parkland Road, Herdsman Business Park, Osborne Park WA 6017

Your myHIA account

  • Update, renew or make a payment
  • Instant access to Contracts Online
  • Retrieve and download all the digital products purchased from HIA
  • Manage CPD (applicable states only)

 

Login/register  Invoices  Contracts Online

HIA Insurance Services

Opening hours: Monday to Friday 8:30am - 5:00pm

Call 1800 762 878

 

Office locations

ACT / Southern NSW

15 London Circuit, Canberra, ACT 2600

Queensland

HIA Building, 14 Edmondstone Street, South Brisbane QLD 4101

Victoria

HIA Building, Level 4, 8/584 Swan Street, Burnley VIC 3121

New South Wales

HIA Building, 4 Byfield Street, Macquarie Park NSW 2113

South Australia

HIA Building, Cnr Port Road & Station Place, Hindmarsh SA 5007

Western Australia

HIA Building, 22 Parkland Road, Osborne Park WA 6017

Our people

A dedicated team of HIA people, board of directors, regional directors and senior leaders representing the people of the residential building industry.

Meet our people

Complaints

HIA maintains the HIA Code of Ethics in order to promote and reinforce confidence in the residential building industry and in HIA as embodied by our members who have committed to the ethical standards established by the Code of Ethics. 

If you want to file a complaint against a HIA member, you can do so online. 

Lodge a complaint

Note: As a membership association, HIA cannot make an enforceable decision regarding a compliance matter, specifically in relation to an alleged breach of contract or technical issue. In these instances, it is recommended that consumers obtain their own independent legal advice.

Send your complaints by: 

HIA Complaints department
 PO Box 3573, South Brisbane QLD 4101
 enquiry@hia.com.au

Become a HIA member today

Join Australia’s largest residential building association to gain access to a huge range of industry products and business services. We can help you manage, operate and grow your business.