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Contact HIA
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Impacted by COVID-19?
We've built a library of resources to help you during these challenges times. Access COVID-19 support
Ways to get support
Your myHIA account
- Update, renew or make a payment
- Instant access to Contracts Online
- Retrieve and download all the digital products purchased from HIA
- Manage CPD (applicable states only)
Built by members, for members
HIA is more than a member association. Our community connects you with other like-minded building professionals and provides valuable advice and help to the broader building community.
By joining HIA, you’re not only gaining access to expert advice and invaluable resources. You’re joining a trusted association who’s been serving members for over 75 years.
Media enquiries
Kristin Brookfield
HIA Chief Executive - Industry Policy
Registered office
HIA National office
79 Constitution Avenue
Campbell ACT 2612
✆ 1300 650 620
✉ enquiry@hia.com.au
Office hours:
Monday - Friday 9am to 5pm
HIA National office
79 Constitution Avenue, Campbell ACT 2612
HIA locations
Find the opening hours, office locations and contact details for your local HIA office.
ACT / Southern NSW region
Canberra
Unit 4, 9 Sydney AvenueBarton ACT 2600
✆ 1300 650 620 or 02 6285 7300
✉ act_enquiry@hia.com.au
Office hours:
Monday - Friday 9am to 5pm
ACT / Southern NSW
4/9 Sydney Ave Barton ACT 2600
Gold Coast region
Toni Bull
Regional Executive Director – Gold Coast/Northern Rivers
Gold Coast
Unit 4/2 John Duncan Court
Varsity Lakes QLD 4227
✆ 1300 650 620 or 07 5587 7444
✉ qld_enquiry@hia.com.au
Office hours:
Monday - Friday 9am to 5pm
Gold Coast
Unit 4/2 John Duncan Court Varsity Lakes QLD 4227
Hunter region
Craig Jennion
Regional Executive Director - Hunter (Newcastle)
Newcastle
17 Murray Dwyer Circuit
Steel River Estate
Mayfield West NSW 2304
✆ 1300 650 620 or 02 4014 2000
✉ hunter_enquiry@hia.com.au
Office hours:
Monday - Friday 9am to 5pm
Hunter
17 Murray Dwyer Circuit, Steel River Estate, Mayfield West NSW 2304
HIA Home Inspirations
17 Murray Dwyer Circuit, Steel River Estate
Mayfield West NSW 2304
PO Box 287, Hunter RMC NSW 2310
✆ 1300 650 620 or 02 4014 2000
Trading hours:
Monday - Friday 9am to 4.30pm
Saturday - Sunday: 10am to 4pm
Home Inspirations Centre
17 Murray Dwyer Circuit, Mayfield West
NSW region
Sydney
4 Byfield Street
Macquarie Park NSW 2113
PO Box 884, North Ryde BC NSW 1670
✆ 1300 650 620 or 02 9978 3333
✉ nsw_enquiry@hia.com.au
Office hours:
Monday - Friday 9am to 5pm
NSW
4 Byfield Street, Macquarie Park NSW 2113
Coffs Harbour
Office 22–23 Lot 5 Druitt CourtCoffs Harbour NSW 2450
PO Box 488 Coffs Harbour NSW 2450
✆ 1300 650 620 or 02 6651 2422
✉ nsw_enquiry@hia.com.au
Office hours:
Monday - Friday 9am to 5pm
Coffs Harbour
22–23 Lot 5 Druitt Court, Coffs Harbour NSW 2450
Northern Territory region
Luis Espinoza
Regional Executive Director – Northern Territory
Darwin
651 Stuart Highway, Berrimah Business ParkBerrimah NT 0828
All mail: PO Box 63 Berrimah NT 0828
✆ 1300 650 620 or 08 8995 6300
✉ nt_enquiry@hia.com.au
Office hours:
Monday - Friday 9am to 5pm
Northern Territory
651 Stuart Highway, Berrimah Business Park, Berrimah NT 0828
North Queensland region
Townsville
25 Blackhawk Boulevard
Condon QLD 4815
PO Box 1825 Thuringowa Central BC QLD 4817
✆ 1300 650 620 or 07 4755 6600
✉ nth.qld_enquiry@hia.com.au
Office hours:
Monday - Friday 9am to 5pm
Nth Queensland
25 Blackhawk Boulevard, Condon QLD 4815
Cairns
5 Anderson StreetManunda QLD 4870
PO Box 1824 Cairns QLD 4870
✆ 1300 650 620 or 07 4041 2604
✉ nth.qld_enquiry@hia.com.au
Office hours:
Monday - Friday 9am to 5pm
Cairns
5 Anderson Street Manunda QLD 4870
Queensland region
Brisbane
14 Edmondstone Street
South Brisbane QLD 4101
PO Box 3573 South Brisbane QLD 4101
✆ 1300 650 620 or 07 3021 8800
✉ qld_enquiry@hia.com.au
Office hours:
Monday - Friday 9am to 5pm
Queensland
14 Edmondstone Street, South Brisbane QLD 4101
Sunshine Coast
Level 1, 84 Wises RoadMaroochydore QLD 4558
PO Box 8172, Maroochydore DC QLD 4558
✆ 1300 650 620 or 07 5451 9300
✉ qld_enquiry@hia.com.au
Office hours:
Monday - Friday 9am to 5pm
Sunshine Coast
Level 1, 84 Wises Road, Maroochydore QLD 4558
South Australia region
Adelaide
Cnr Port Road and Station Place
Hindmarsh SA 5007
PO Box 151, Welland SA 5007
✆ 1300 650 620 or 08 8340 5900
✉ sa_enquiry@hia.com.au
Office hours:
Monday - Friday 8.30am to 5pm
South Australia
Cnr Port Road & Station Place, Hindmarsh SA 5007
Tasmania region
Hobart
30 Burnett St
North Hobart TAS 7000
✆ 1300 650 620 or 03 6230 4600
✉ tas_enquiry@hia.com.au
Office hours:
Monday - Friday 9am to 5pm
Tasmania
30 Burnett St, North Hobart TAS 7000
Launceston
Suite 2, 167 Westbury Road
Prospect TAS 7250
✆ 1300 650 620 or 03 6343 0277
✉ tas_enquiry@hia.com.au
Office hours:
Monday - Friday 9am to 5pm
Launceston
Suite 2, 167 Westbury Road, Prospect TAS 7250
Victoria region
Melbourne
70 Jolimont Street
East Melbourne VIC 3002
GPO Box 1614 Melbourne VIC 3001
✆ 1300 650 620 or 03 9280 8200
✉ vic_enquiry@hia.com.au
Office hours:
Monday - Friday 9am to 5pm
Victoria
70 Jolimont Street, East Melbourne VIC 3002
Albury/Wodonga
Suite 1/109 Hume StreetWodonga VIC 3690
PO Box 448 Wodonga VIC 3689
✆ 1300 650 620 or 02 6059 0100
✉ vic_enquiry@hia.com.au
Office hours:
Monday - Friday 9am to 5pm
Albury/Wodonga
Suite 1/109 Hume Street, Wodonga VIC 3690
Bendigo
196 High StreetBendigo VIC 3550
PO Box 228 Golden Square VIC 3555
✆ 1300 650 620 or 03 5445 9500
✉ vic_enquiry@hia.com.au
Office hours:
Monday - Friday 9am to 5pm
Bendigo
196 High Street Bendigo VIC 3550
Geelong
Level 1
115 Myers Street
GeelongVIC 3220
✆ 1300 650 620 or 03 5221 6476
✉ vic_enquiry@hia.com.au
Office hours:
Monday - Friday 9am to 5pm
Geelong
115 Myers Street Geelong VIC 3220
Western Australia region
Perth
22 Parkland Road
Herdsman Business Park
Osborne Park WA 6017
PO Box 1494 Osborne Park DC WA 6916
✆ 1300 650 620 or 08 9492 9200
✉ wa_enquiry@hia.com.au
Conference and training room hire is available.
For more information phone or email your enquiry.
Western Australia
22 Parkland Road, Herdsman Business Park, Osborne Park WA 6017
Our people
A dedicated team of HIA people, board of directors, regional directors and senior leaders representing the people of the residential building industry.
Complaints
We also have a complaints process available to consumers, which is managed by HIA’s InfoCentre.
If you want to file a complaint against a HIA member, please send your complaint, including the details of the property concerned, your contact information, and the HIA membership number of the builder involved.
Note: As a membership association, HIA cannot make an enforceable decision regarding a compliance matter, specifically in relation to an alleged breach of contract or technical issue. In these instances, it is recommended that consumers obtain their own independent legal advice.
Send your complaints by
Email: enquiry@hia.com.au
or post
HIA Complaints Department
PO Box 3573
SOUTH BRISBANE QLD 4101