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Help Centre

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We're here to help. This is your first port of call whenever you need assistance with using our products and services or even the simplest enquiry.

Search frequently asked questions

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Common & popular questions

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What is the builder's fee?

The builder’s fee is money that the builder charges the owner on top of the cost of the building works to cover indirect costs, over...

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How do I determine the cost of the works?

The contract sets out that the price of the building works is an amount equal to: (a) the cost of the building works; plus (b) the b...

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Do I need to provide the owner with an estimate?

That is up to you. Whilst the contract does not require the builder to provide an estimate, an owner may still insist that the build...

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Is it a "do and charge" contract?

No. The only element that is not agreed or fixed at the time of signing in the price. This means that you must have a clear scope o...

Become a HIA apprentice questions (11)

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How much will I earn? $vuetify.icons.faArrowRight

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Building & Planning questions (11)

Are all Australian Standards mandatory to follow? $vuetify.icons.faArrowRight

What is the difference between a planning approval and a building approval? $vuetify.icons.faArrowRight

Is a planning approval always required for a second dwelling? $vuetify.icons.faArrowRight

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Contracts & compliance questions (6)

Which contract should I use? $vuetify.icons.faArrowRight

Can I terminate a building contract? $vuetify.icons.faArrowRight

How much sick leave is my employee entitled to? $vuetify.icons.faArrowRight

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Contracts Online questions (18)

How do I log in to Contracts Online? $vuetify.icons.faArrowRight

How do I reset my password? $vuetify.icons.faArrowRight

How do I create a digital signature for my contracts? $vuetify.icons.faArrowRight

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Cost Plus Contract questions (6)

Is it a "do and charge" contract? $vuetify.icons.faArrowRight

Do I need to provide the owner with an estimate? $vuetify.icons.faArrowRight

How do I determine the cost of the works? $vuetify.icons.faArrowRight

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Federal WHS Scheme questions (9)

Who is the Office of the Federal Safety Commissioner (OFSC)? $vuetify.icons.faArrowRight

How can the OFSC help with accreditation? $vuetify.icons.faArrowRight

Is WHS Scheme accreditation required on all Federally funded building projects? $vuetify.icons.faArrowRight

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HIA Jobs questions (7)

How do I place a job ad with HIA? $vuetify.icons.faArrowRight

How do I register an account with HIA Jobs? $vuetify.icons.faArrowRight

How long will my job ad be active? $vuetify.icons.faArrowRight

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HIA website questions (9)

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How do I reset my password? $vuetify.icons.faArrowRight

How do I update my details on the website? $vuetify.icons.faArrowRight

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Insurance questions (15)

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What sort of coverage does HIA Insurance Services cover? $vuetify.icons.faArrowRight

What does builders insurance cover? $vuetify.icons.faArrowRight

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Online store questions (10)

Can I just buy one contract and photocopy it? $vuetify.icons.faArrowRight

Can I purchase contracts directly from a HIA office? $vuetify.icons.faArrowRight

Can I see copies of past invoices? $vuetify.icons.faArrowRight

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SafeScan questions (7)

What is SafeScan? $vuetify.icons.faArrowRight

Do users need an app to use the service? $vuetify.icons.faArrowRight

What does SafeScan cost? $vuetify.icons.faArrowRight

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Site safety questions (11)

What is a Safe Work Method Statement (SWMS)? $vuetify.icons.faArrowRight

When do I need to use a SWMS? $vuetify.icons.faArrowRight

Who should prepare a SWMS? $vuetify.icons.faArrowRight

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Tradepass questions (5)

What is Tradepass for Builders? $vuetify.icons.faArrowRight

What does Tradepass cost? $vuetify.icons.faArrowRight

Does my business need an account to access Tradepass? $vuetify.icons.faArrowRight

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Building codes and regulations

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Planning

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Safety

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Contracts

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Employment

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Business compliance

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Search frequently asked questions

Common & popular questions

Become a HIA apprentice questions (11)

Building & Planning questions (11)

Contracts & compliance questions (6)

Contracts Online questions (18)

Cost Plus Contract questions (6)

Federal WHS Scheme questions (9)

HIA Jobs questions (7)

HIA website questions (9)

Insurance questions (15)

Online store questions (10)

SafeScan questions (7)

Site safety questions (11)

Tradepass questions (5)

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