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Communications skills

This HIA webinar series, presented by small business experts, explores how you can improve your communications skills with your clients and colleagues.
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This HIA webinar series, presented by small business experts, explores tricky conversations and strategies for improving how you communicate with your clients and colleagues.

Included in this resource are the following webinars:

  • How to navigate difficult conversations with your business partner – It’s not easy having ‘the chat’ but these types of conversations are vital to the smooth running of your business.
  • How to communicate in business with your partner without driving each other crazy – Turn frustrations into a meaningful two-way conversation.
  • Communication skills to build trust and win clients – Strategies to build rapport, maintain respectful client relationships and communicate effectively.
  • Communications strategies – Strategies for being a great communicator in business and everyday life.
  • Communications strategies: The next steps – Verbal, visual and vocal communication.
  • Dealing with challenging people – Practical solutions and plans when dealing with challenging clients and others. 

Check out this webinar series, which is full of information and practical tips.

Access this resource now

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Non-Member price

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Member price

FREE

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Didn’t find what you were looking for?

Who is it for?

Residential builders and industry professionals

This resource is designed for builders and industry professionals who want to learn strategies for improving their communications skills.

What does it include?

  • How to navigate difficult conversations with your business partner
  • How to communicate in business with your partner without driving each other crazy
  • Communication skills to build trust and win clients
  • Communication strategies
  • Dealing with challenging people.

Become a HIA member today

Join Australia’s largest residential building association to gain access to a huge range of industry products and business services. We can help you manage, operate and grow your business.