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Managing online reviews
This HIA webinar series offers proven strategies for how businesses can respond to positive and negative online reviews.
Each webinar is presented by a digital marketing expert with experience in assisting small businesses to manage their online reputations. Specifically, they discuss strategies for dealing with risk mitigation, issue escalation and management of negative reviews.
Included in this resource are the following webinars:
- Online review management and how it could just save your business – Presented by social media and content marketing specialist Paul Gilbert.
- Managing online reviews: what you can do to avoid negative reviews and what to do if you get one – How to handle a bad review and what you can do to remove a false review, presented by digital entrepreneur Andrew Whitford.
Check out this resource to access this webinar series full of information and practical tips.
Access this resource now
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Who is it for?
Residential builders and industry professionals
This resource is designed for builders and industry professionals who want to learn strategies for dealing with positive and negative online reviews.
What does it include?
- Online review management and how it could just save your business
- Managing online reviews - what you can do to avoid negative reviews and what to do if you get one.