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Dispute Resolution Orders
Disputes with clients can arise on any residential building project, whether the issue relates to defects, delays or payment. In Victoria, unresolved disputes may progress through a formal conciliation process with the Building and Plumbing Commission (BPC), and in some cases this can lead to a legally binding Dispute Resolution Order (DRO).
This detailed resource explains how DROs work, what they can require builders to do, and what steps to take when a draft order is issued. It also outlines the process for reviewing a DRO at VCAT, the timeframes that apply, and the risks of failing to comply with an order.
Understanding the process early can help builders respond appropriately, avoid breaches and reduce the risk of disciplinary action. Access practical guidance on managing Dispute Resolution Orders and protecting your business when a dispute escalates.
Access this resource now
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Who is it for?
Building Professionals
Residential building industry professionals in Victoria.
What does it include?
- What is a Dispute Resolution Order (DRO)?
- Draft DRO stage
- Reviewing a DRO at VCAT
- Fees at VCAT
- What happens if VCAT agrees with the DRO?
- What if the DRO is breached?
- Owner’s entitlements
- Show cause process
- Disciplinary action
- Additional actions
- When to seek legal advice.