{{ propApi.closeIcon }}
Our industry
Our industry $vuetify.icons.faArrowRight
Housing industry insights Economics Data & forecasts Tailored research and analysis Advocacy & policy Advocacy Policy priorities Position statements Submissions News and inspiration Industry news Member alerts Media releases HOUSING Online
Business support
Business support $vuetify.icons.faArrowRight
Become an apprentice host Hire an apprentice Why host a HIA apprentice? Apprentice partner program Builder & manufacturer program Industry insurance Construction legal expenses insurance Construction works insurance Home warranty insurance Tradies & tool insurance Planning & safety solutions Building & planning services How can safety solutions help you? Independent site inspections Solutions for your business Contracts Online HIA Tradepass HIA SafeScan Advertise jobs Trusted support & guidance Contracts & compliance support Professional services Industrial relations Member savings Toyota vehicles The Good Guys Commercial Fuel savings See all
Resources & advice
Resources & advice $vuetify.icons.faArrowRight
Building it right Building codes Australian standards Getting it right on site See all Building materials & products Concrete, bricks & walls Getting products approved Use the right products for the job See all Managing your business Dealing with contracts Handling disputes Managing your employees See all Managing your safety Falls from heights Safety rules Working with silica See all Building your business Growing your business Maintaining your business See all Other subjects COVID-19 Getting approval to build Sustainable homes See all
Careers & learning
Careers & learning $vuetify.icons.faArrowRight
A rewarding career Become an apprentice Apprenticeships on offer Frequently asked questions Study with us Find a course to suit you Qualification courses Learning on demand A job in the industry Get your builder's licence Continuing Professional Development (CPD) Find jobs
HIA community
HIA community $vuetify.icons.faArrowRight
Join HIA Sign me up How do I become a member? What's in it for me? Mates rates Get involved Become an award judge Join a committee Partner with us Our initiatives HIA Building Women GreenSmart Kitchen, bathroom and design hub Get to know us Our members Our people Our partners Support for you Charitable Foundation Mental health program
Awards & events
Awards & events $vuetify.icons.faArrowRight
Awards Awards program People & Business Awards GreenSmart Australian Housing Awards Awards winners Regional Award winners Australian Housing Award winners 2024 Australian Home of the Year Enter online Industry events Events in the next month Economic outlook National Conference Events calendar
HIA products
HIA products $vuetify.icons.faArrowRight
Shop @ HIA Digital Australian Standards Contracts Online Shipping & delivery Purchasing T&Cs See all Products Purchase NCC 2022 Building codes & standards Economic reports Hard copy contracts Guides & manuals
About Contact Newsroom
$vuetify.icons.faTimes
$vuetify.icons.faMapMarker Set my location Use the field below to update your location
Address
Change location
{{propApi.title}}
{{propApi.text}} {{region}} Change location
{{propApi.title}}
{{propApi.successMessage}} {{region}} Change location

$vuetify.icons.faPhone1300 650 620

Charging for a quote

HIA members have raised concerns about quoting for projects free of charge and the impact this practice can have on a business’s cashflow. This is particularly an issue where a business produces detailed plans – and incurs considerable cost – in producing the quote.

What are the legal implications of charging for a quote?

There is no legislative prohibition on charging for a quote (except in Victoria – refer to the below notation). If you intend on charging a client for a quote then it is imperative that the client is made aware of the cost of providing that quote prior to the work being performed. As always, it is best that the appropriate details are evidenced in writing and signed by the client. 

Using a Preliminary Service Agreement 

HIA provides a Preliminary Service Agreement (PSA) that may be used to cover work prior to signing a final contract. This contract is unique to each region due to different state consumer protection laws, but in general the PSA:

  • is a one-page document that has a carbonated page to ensure both you and your client receive an exact duplicate
  • provides you the opportunity to detail the work you will perform and that which you will not perform in developing the quote 
  • includes a term that:
    • you retain copyright in all documents that you create, and
    • the agreement in itself does not create an implied licence permitting your client to use the documents.

The PSA cannot be used as a contract for the performance of ‘building work’. 

Note that in Victoria, a preliminary agreement cannot be used if the preliminary works, such as plans and designs, are valued at $5000 or more. 

To find out more, contact HIA's Contracts and Compliance team

Email us

Share with your network:
More articles on:
{{ tag.label }} {{ tag.label }} $vuetify.icons.faTimes
Find the latest expert advice, guides and much more!

Managing your business


 

Can’t find what you need, check out other resources that might be closer to the mark.

Explore resources

HIA National & State Outlook Report

A comprehensive, up-to-date, and easy to follow quarterly forecast of home building and renovation activity.

HIA-Colorbond® steel Housing 100

Review the latest activities, market share and statistics of Australia’s largest homebuilders and residential developers.

New home sales report

Understand the current new home sales and construction activity each month.

HIA–CoreLogic Residential Land Report

Understand land prices, land sale volumes, and residential lot sizes on a capital city and non-metropolitan basis – right down to a statistical district level.

HIA Population and Residential Building Hotspots Report

Understand where the nation’s population growth and building hotspots are, so you can confidently plan for your future projects.

HIA Stamp Duty Watch

Understand the latest developments in stamp duty on home purchases.

Trades Report

Understand the availability of skilled trades and the costs associated on both a national and state level.

HIA Affordability Report

Understand the financial indicators impacting the affordability of homes in Australia.