Set your location
Set your location now
back toHousing Industry Association (HIA)AboutContact HIA
Phone: 1300 650 620 (Please have your HIA member number ready)
Learn more about becoming a HIA member
We can help with:
Please email us: firstname.lastname@example.org
Note: HIA cannot provide advice on legal or technical matters, defects and/or inspections or licensing.
We also have a complaints process available to consumers, which is managed by HIA’s InfoCentre.
If you want to file a complaint against a HIA member, please send your complaint, including the details of the property concerned, your contact information, and the HIA membership number of the builder involved, to either:
Post: HIA Complaints Department
PO Box 3573
SOUTH BRISBANE QLD 4101
Note: As a membership association, HIA cannot make an enforceable decision regarding a compliance matter, specifically in relation to an alleged breach of contract or technical issue. In these instances, it is recommended that consumers obtain their own independent legal advice.