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Victoria’s Latitude 37 have been named the HIA Australian Professional Medium Builder/Renovator. The announcement was made during the online stream of the 2021 HIA–CSR Australian Housing Awards ceremony on 30 July.
Underpinned by a customer-centric culture, Latitude 37 is committed to building high-quality luxury homes with transparency and integrity. Pursuing excellence in client satisfaction stems from the top down, exemplified by a unique director’s guarantee that ensures a collaborative resolution-seeking approach with homeowners.
Monthly innovation meetings, initiatives to retain a loyal trade base and experiential learning for staff development all aim to improve service delivery, and place people at the centre of the business.
The judges were impressed by Latitude 37’s strong governance and financial practices, which are supported by rigorous business management structures and processes, and have led to the company’s ongoing success over the past 15 years.
The HIA–CSR Australian Housing Awards are the ultimate platform to showcase the talents of the nation’s top builders and designers. The Professional Medium Builder/Renovator category, partnered by Companion Systems, acknowledges medium-sized home builders which demonstrate a commitment to customer service, business management and leadership.