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Management of Eden Brae Homes are applauded by the judges for setting the example and implementing systems to enable staff to understand and participate in delivering on the business philosophy and organisational principles. The robust business has thorough business planning processes in place to address both operational and strategic needs in the changing market. The company, which celebrates 20 years in operation this year, believes customers are the foundation of everything they do. This is demonstrated through commitment to customer satisfaction and well-defined communication through the building journey.