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Small Business Management Award

Put your business in front of consumers!

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This award recognises the management of a small business in the residential building industry that has a strong trading record, good levels of customer service, and is able to demonstrate excellence in growth; financially and/or in client numbers.

Enter now


Per entry


Per subsequent entry
  • Entry closing date
    Friday 14th June
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* Prices incl. GST


People & Business Awards


HIA National Awards

Your entry is based on a written submission which addresses the judging criteria below. It is important to address each criteria. A good submission also provides examples (where applicable).

In addition to your written submission the online application will also ask you to upload:

  • two (2) high resolution images of your staff in landscape orientation
  • a digital company logo.

Judging criteria

Each of the following criteria must be addressed as part of your written submission. Submissions can be uploaded online as word or pdf documents.

Business summary

Please provide a brief history and summary of your business covering the questions below

  • How long has your business been operating?
  • How many staff and trade contractors do you have working for you?
  • What geographic area(s) do you service?
  • Who is your target market? E.g. first home buyers, third home buyer, middle income families. Provide an explanation on why this is your target market.
Criteria Points
Business achievements
  • Provide detailed information on the key achievements of the business, particularly focusing on the past 12 months.
  • What has been your proudest milestone achievement in your business to date, and why?
  • What effect have these achievements had on the business/customers/staff/other stakeholders?
  • Does the business have further achievement goals in the near future?
Business growth
  • Outline your growth strategy or provide information/reasoning for not growing your business.
  • What opportunities do you see for change in the short- and long-term?
  • What are/will be the impacts of growth on your business?
Business and financial management
  • How do you monitor revenue and profit/loss, along with controlling overheads and spending?
  • Outline your back office management practices including managing the everyday accounts and cash flow.
  • Provide details on staff management and roles, including the functions outsourced to third parties.
  • How do you ensure you remain a viable business?
Marketing and client management
  • Provide details on the type of marketing strategy employed.
  • How do you measure the effectiveness of your marketing strategies?
  • How do you handle customer enquiries? Provide details on sales and contract administration.
  • Describe how your business interacts with its customers to achieve genuine customer satisfaction. Include details on your customer touch-points and how you ensure customer service is maintained.



Judging is carried out by a panel of judges comprising of industry representatives. Judging will take place at an HIA office or another designated office and will be based on the information provided by the entrant.

Presentation of winners

Winners will be announced at HIA Award nights from September to November 2024. Book your tickets with your local HIA office.

Essential information

Conditions of entry
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  1. Entrants must be financial members of the Housing Industry Association (HIA) at the time of entry until the completion of the awards program.
  2. A small business is defined as having a turnover of less than $10 million per year.

    Nominations and how to enter

  4. All entries must be submitted on the HIA website www.hia.com.au using the online form.
  5. All sections of the online form must be completed and submitted together with a high resolution digital photograph of the entrant, by the closing date.
  6. Late entries will not be accepted.
  7. Entrants may be contacted by HIA and asked to provide additional documentation in support of their entry. Such documentation may include company references and/or testimonials.
  8. HIA and its associated media accept no responsibility for any incorrect or misleading details or other information provided in the entry form.
  9. HIA accepts no responsibility for lost or late entries.
  10. HIA reserves the right to declare any entry ineligible, if at any time during or after the term of the award process the entry form is found to be incomplete, deficient, false, or misleading in any way.

    Privacy & personal information 

  12. HIA may collect personal information (as defined in the Privacy Act 1988 (Cth)) and other information relating to the entrant and the business in order to judge and administer the Awards. All entries become HIA’s property.
  13. The person nominating or entering into this award agrees to HIA reproducing any images and/or details provided in or with the entry form for the purposes of promoting the Small Business Management Award (and that the permission and approval of the guardian of any child in the images has been granted), such promotion being at the sole discretion of HIA and its associated media.
  14. By participating in the Awards (including by submitting an entry), the entrant consents for HIA to use and disclose any personal information
    (a) for the purposes set out in HIA’s Privacy Statement available at hia.com.au/privacy; and
    (b) to HIA’s related entities, business partners, agencies, sponsors and other third parties engaged to provide services in connection with the Awards, in order to
      i. market to the entrant, including by email, SMS/ MMS, mail, social media and telephone; and
      ii. judge and administer the Awards.
  15. The entrant agrees that such consent continues unless otherwise withdrawn. To withdraw consent to receive marketing material from HIA or a third party or request that personal information not be disclosed to a third party, the entrant may:
    a) Call HIA on 1300 650 620
    b) Email national_events@hia.com.au
  16. HIA’s Privacy Policy may be replaced or varied at the discretion of HIA from time to time, effective immediately upon posting such changes to HIA’s website.


  18. HIA will appoint a judging panel to assess the information provided in the entries for the HIA Small Business Management Award.
  19. The judges are bound by strict judging criteria and are required to declare any interest in entries over which they deliberate and to stand aside from deliberations concerning those entries.
  20. The judge’s decision is final and no correspondence will be entered into.
  21. Judges reserve the right to decline to present an Award if a minimum standard of excellence has not been met.

HIA-CSR Australian Housing Awards

Celebrate the highest level of achievement for the "best of the best" in the residential building industry across Australia.

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Professional Builder/Renovator Awards

Highly-prized recognition within the industry for extensive business and financial management practices.

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Greensmart Awards

Celebrating sustainably-built homes, new products and GreenSmart Professionals. Gain recognition for your sustainability building practices.

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Apprentice Awards

HIA host the Annual Apprentice Awards to recognise and inspire the next generation of apprentices for the construction industry.

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HIA Apprentice Host Trainer Award

Putting the spotlight on apprentice hosts and the important contribution they make for Australian apprentices.

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People & Business Awards

Recognise businesses and stand-out individuals in the residential building industry who are pushing the boundaries with workmanship, aspirations, and superior business and customer management.

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