Q: What are your thoughts for the future?
SM: We thought we had clarity on our business direction and offerings, but [since the crisis] we’ve actually found laser sharp focus on who we are and what we can offer. It’s forced us to speed up jobs on our ‘to do list’ – to improve our marketing skills, look at our leadership styles and make improvements to how we communicate with our team.
RP: I’m looking forward to the freedom to move around socially and having physical contact with people again, being able to see family. To be able to go to the beach and just sit and relax on the sand, and take in the sun would be nice!
JR: Well, personally, like everyone, I am looking forward to people not being affected by this anymore and getting things back to normal. If I am being selfish, it is getting some live sport back on the TV!
I’m also looking forward to getting the normality back into everyday work and life, and seeing how we do things as a business after the lessons learned from this crisis.
MC: What is interesting is that it’s clear that we are not augmented by machines, we are not made better, but technology is simply there to serve us. Nothing will ever take away from social face-to-face interaction. I need to be around mates and family. People by their nature want to go out, eat and be together, and do simple things together; perhaps we had taken it for granted [before this].