{{ propApi.closeIcon }}
Our industry
Our industry $vuetify.icons.faArrowRight
Housing industry insights Economics Data & forecasts Tailored research and analysis Advocacy & policy Advocacy Policy priorities Position statements Submissions News and inspiration Industry news Member alerts Media releases HOUSING Online
Business support
Business support $vuetify.icons.faArrowRight
Become an apprentice host Hire an apprentice Why host a HIA apprentice? Apprentice partner program Builder & manufacturer program Industry insurance Construction legal expenses insurance Construction works insurance Home warranty insurance Tradies & tool insurance Planning & safety solutions Building & planning services HIA SafeScan Safe Work Method Statements (SWMS) Solutions for your business Contracts Online HIA Tradepass Advertise jobs Trusted support & guidance Contracts & compliance support Professional services Industrial relations Member savings Toyota vehicles The Good Guys Commercial Fuel savings See all
Resources & advice
Resources & advice $vuetify.icons.faArrowRight
Building it right Building codes Australian standards Getting it right on site See all Building materials & products Concrete, bricks & walls Getting products approved Use the right products for the job See all Managing your business Dealing with contracts Handling disputes Managing your employees See all Managing your safety Falls from heights Safety rules Working with silica See all Building your business Growing your business Maintaining your business See all Other subjects COVID-19 Getting approval to build Sustainable homes See all
Careers & learning
Careers & learning $vuetify.icons.faArrowRight
A rewarding career Become an apprentice Apprenticeships on offer Frequently asked questions Study with us Find a course to suit you Qualification courses Learning on demand A job in the industry Get your builder's licence Continuing Professional Development (CPD) Find jobs
HIA community
HIA community $vuetify.icons.faArrowRight
Join HIA Sign me up How do I become a member? What's in it for me? Mates rates Get involved Become an award judge Join a committee Partner with us Our initiatives HIA Building Women GreenSmart Kitchen, bathroom and design hub Get to know us Our members Our people Our partners Support for you Charitable Foundation Mental health program
Awards & events
Awards & events $vuetify.icons.faArrowRight
Awards Awards program People & Business Awards GreenSmart Australian Housing Awards Awards winners Regional Award winners Australian Housing Award winners 2024 Australian Home of the Year Enter online Industry events Events in the next month Economic outlook National Conference Events calendar
HIA products
HIA products $vuetify.icons.faArrowRight
Shop @ HIA Digital Australian Standards Contracts Online Shipping & delivery Purchasing T&Cs See all Products Purchase NCC 2022 Building codes & standards Economic reports Hard copy contracts Guides & manuals
About Contact Newsroom
$vuetify.icons.faTimes
$vuetify.icons.faMapMarker Set my location Use the field below to update your location
Address
Change location
{{propApi.title}}
{{propApi.text}} {{region}} Change location
{{propApi.title}}
{{propApi.successMessage}} {{region}} Change location

$vuetify.icons.faPhone1300 650 620

Team effort

{{ tag.label }} {{ tag.label }} $vuetify.icons.faTimes
Collaboration is key when running a construction business, so here’s how to work seamlessly withbuilders, tradespeople and suppliers.

A successful build is dependent on many factors, and often there are multiple stakeholders involved in bringing a project to fruition. The bigger and more complex the build, the more professionals will be brought on board – each with a specialised task to execute within a specific timeframe. The only instance in which this becomes a case of ‘too many chefs’ is when lines of communication falter. One delayed task or misinterpreted request can result in a domino effect, impacting the timing of the entire project.

For a build to be completed on schedule, on budget and of high quality, a collaborative approach must be adopted by each party – and must remain consistent at every step of the process. This applies from the very conception. An incredible property can be created on paper by an architect alone. But collaboration with a builder is vital to identify potential roadblocks and limitations during the construction process and ultimately achieve the best possible result for the client.

Key objectives

Andrew Payton, director of Sydney-based AJP Constructions – a boutique builder specialising in high-end, architecturally designed homes – believes collaboration is crucial to ensure all stakeholders work towards the same goal.

‘The project’s key objectives must be outlined from the start, so all relevant parties know their role throughout the process – from architects to clients, consultants and sub-contractors,’ he explains. ‘Clear, updated communication with all stakeholders is fundamental.’

Fortem Projects, a Melbourne builder specialising in premium contemporary homes and period restorations, also believes that a united approach across the board achieves the best results.

‘With so many different parties that get involved throughout a single project, it’s vital for the builder to be a team player,’ says Chris Curtain, who founded the business together with partner Stuart McFarland. ‘Collaboration helps build trust with all the different stakeholders. It increases efficiency, saves money and keeps chaos at bay.’

Chris Curtain, founder of Fortem Projects (left), with Tadhg Devane
Chris Curtain with Fortem Projects’ Will Crowe

System solutions

So how is such positive collaboration achieved? This can be as simple as weekly internal meetings to identify challenges or use an online project management system to bring all internal and external stakeholders together.

Both AJP Constructions and Fortem Projects utilise project management software to streamline communications. The cloud-based software is home to all documents, questions, comments, and updates for everyone involved in a project to view anytime, anywhere.

This accessibility allows all parties to work in real-time – as soon as a task is completed or the architect makes an adjustment to the plans, all subcontractors are instantly notified of the change.

Payton and his team also use building information modelling, a 3D computer modelling system that provides 360-degree insight into every detail of the project.

‘Working in real-time minimises the risk of delays and re-work, and allows key parties to schedule resources efficiently and effectively,’ Curtain says. ‘With all the challenges we are experiencing with supply chains in the industry due to the pandemic, planning for the project has never been more critical.’

Problems solved

Over time, some builders may develop a network of preferred suppliers, from architects to engineers and interior designers. This creates a team environment where working symbiotically, they can resolve unforeseen issues more efficiently and enjoy the working process.

Bringing stakeholders’ collective expertise together proved invaluable in a recent build for Fortem Projects. ‘The new section of the house had a clash with the existing roof pitch,’ says Curtain. ‘Together with the designer, we were able to flag this before the work started, and the designer was able to flip the stairs around, creating a huge storage space beneath that wasn’t otherwise there.’

The result? A potential problem was solved and surprised and delighted the client, who was thrilled with the bonus addition to their property. A united front and high levels of professionalism at all times provide clients with a sense of confidence that is invaluable during the stressful process of building a home. Collaboration between experienced parties creates opportunities for easier troubleshooting when issues arise and project optimisation. These benefits often result in reduced costs and a vastly improved outcome – as AJP Constructions have also experienced.

‘On a recent project, we sat down with the structural engineer to review a complicated roof structure and redesigned the roof, reducing the amount of structural steel involved and replacing it with curved engineered timber,’ says Payton. ‘This means we were able to keep the architect’s design, simplify the building process onsite, and make the build more sustainable – not to mention, save the client tens of thousands of dollars.’

Fortem Projects members on the job
Andrew Payton, director of AJP Constructions

Crucial traits

If a builder opts to work in a silo and resists alliance with other stakeholders, it can not only cause tension with the client but also result in a budget blowout, scheduling issues or even a complete stall on completion of the project. 

This isn’t uncommon in commercial construction and projects where margins are prioritised over collaboration. When the parties are more focused on protecting slim margins than working together to achieve the best possible result, the work environment becomes a lot less enjoyable – something both builders are committed to avoiding today.

A fantastic end product and a satisfied client should be the goal that unites the entire team. Flexibility and a willingness to adapt are crucial to making collaboration a success. Professional approaches may be different. But both builders have found that working cooperatively to find a compromise and align your efforts will make for a more cohesive experience and exceptional result. 

‘Over the past ten years, we have worked alongside many different individuals and companies that bring different approaches to the process,’ says Payton. ‘Therefore, we have had to adapt to accommodate different working methods to ensure the process is smooth and the desired result is achieved.’

‘Most important is trust and respect,’ adds Curtain. ‘There are so many people involved in a single project and while being well organised and open-minded to ideas from each professional is essential, trust and respect in each other is the glue that brings it all together.’ 

You might also like:

Awards Business and digital Payment Trends
Resources - autumn 2024
Looking for technical information or design inspiration? Here are the latest tools to narrow your search and advance your knowledge.
Apr 24
2 min
Read full article $vuetify.icons.faArrowRight
Apprentice Awards Business and digital Residential
A building franchise with a difference
Personal, collaborative, supportive, flexible and user-friendly: not always words we might associate with franchises. But these words capture the spirit of the national building franchise Integrity New Homes.
Apr 24
5 min
Read full article $vuetify.icons.faArrowRight
Apprentice Business and digital Education Networking
Jumping-off point
To give apprentices the tools to stay on the job longer, they can learn from the best in the building industry. HIA Apprentices offers various initiatives, including its targeted BuildHer and LAHC programs.
Mar 24
7 min
Read full article $vuetify.icons.faArrowRight
Residential Renovations Awards Business and digital
Set up for success
National award winner Hudson Homes is focused on steady growth but not at the expense of the customer experience.
Nov 23
4 mins
Read full article $vuetify.icons.faArrowRight
Australian Standards Building developments Innovation Business and digital
Build + Tech – Summer 2023
Builders, large and small, know one thing: whatever saves you time, negates risk and improves workflow and communication is bound to be the makings of a better business. 
Nov 23
Read full article $vuetify.icons.faArrowRight
Australian Standards National Construction Code (NCC) Business and digital
Resources - summer 2023
Looking for technical information or design inspiration? Here are the latest tools to narrow your search and advance your knowledge.
Nov 23
4 mins
Read full article $vuetify.icons.faArrowRight
Business and digital Trends Safety
Resources - spring 2023
Looking for technical information or design inspiration? Here are the latest tools to narrow your search and advance your knowledge.
Aug 23
2 min
Read full article $vuetify.icons.faArrowRight
Business and digital Expenses Small business
What's in it for me?
HIA provides members with a large range of industry products and services to help you manage, operate and grow your business. Here are some benefits you can access today.
Aug 23
5 min
Read full article $vuetify.icons.faArrowRight
Business and digital Business operations Construction Customer service Digital marketing
Pride and passion
From custom homes to specialised housing projects, Ben Garraway of Garraway Developments is passionate about quality construction and delivering beautiful homes in regional Victoria.
Aug 23
6 min
Read full article $vuetify.icons.faArrowRight
National Construction Code (NCC) Sustainability Accounting Business and digital
Resources - winter 2023
Looking for technical information or design inspiration? Housing rounds up the latest tools to advance your knowledge.
Jun 23
3 min
Read full article $vuetify.icons.faArrowRight
Budget Renovations Construction Business and digital
To chatbot or not
A jump into virtual technology is resonating for Trendsetter Homes. With a clientele now wedded to life online, the dividends speak for themselves.
May 23
4 min
Read full article $vuetify.icons.faArrowRight
Work Health and Safety (WHS) Wellbeing Safety Business and digital
Back in business
Addressing any back and neck pain you may be experiencing at work is necessary not just for your daily comfort but for your long-term wellbeing as well.
Apr 23
7 min
Read full article $vuetify.icons.faArrowRight