What specific residential construction problem does your technology address?

One of the most common sources of tension in residential construction is payments, especially at critical handover stages. Builders can be left chasing final instalments while clients hesitate to release funds without clear confirmation of progress. Payment technology, such as Witzer, addresses this issue by holding funds in escrow and only releasing them when both parties agree that a stage is complete.

Onsite productivity is another area where technology is making a real impact. Companion Systems focuses on streamlining the countless moving parts that slow builders down – paper trails, messy workflows and missed communication. Their to-do list system brings everything together: job progress, notes, documents, emails and messages.

'Builders shouldn’t be buried in paperwork. They should be building,' says Companion Systems Managing Director Matthew Camenzuli. 'We help teams stay productive, accurate and compliant while keeping homeowners in the loop at every step.'

For those looking to manage their entire operation from a single platform, BusinessCraft offers an end-to-end solution. From estimating and purchasing to scheduling, finance and client communications, the system replaces the need for multiple tools. 

'It reduces double-handling, improves communication between departments, and gives real-time visibility over every project,' says BusinessCraft General Manager Brad Gunn. 'It’s about helping builders make better decisions – quickly and confidently.'

Meanwhile, JACK App is tackling admin overload by centralising everything into one easy-to-use interface. Builders can manage jobs, finances, documents and compliance in real time – without the hassle of switching between tools. 'Builders are under pressure from all sides,' says JACK App Co-founder Daniel Morton. 'We cut out duplicated data, reduce errors, and free up time so they can focus on building.'

And when it comes to early-stage planning, PropCode steps in to simplify a traditionally slow and complex process. Understanding zoning rules and site constraints usually requires reading through pages of dense regulations or waiting weeks for expert advice. 'Even users who think they know the rules can get tripped up by exceptions or overlays,' says CEO/Co-founder Will Sullivan. 'We automate that entire process, giving builders instant clarity and a serious edge in early conversations.'

How does your product or solution differ from traditional methods?

Where older systems rely on disconnected spreadsheets or paper trails, Companion Systems delivers up to a 50 per cent increase in productivity by combining automated task assignment, check listing, team alerts, and real-time tracking. 

Builders gain complete visibility across every job, with tools that ensure no variation is missed and all communication is documented.

Witzer is redefining how payments flow through a build. Instead of chasing invoices or relying on verbal agreements, the platform manages progress payments. Funds are only released when both the builder and client approve the milestone. 'It reduces legal risk, speeds up payments, and improves trust,' says James. Builders report faster turnarounds, fewer disputes, and better cash flow as a result.

For those stuck juggling spreadsheets, JACK App offers a completely integrated alternative. Every data point entered flows through the entire system, removing double-entry and the risk of errors. In addition, JACK App provides a mobile platform for timesheet entry, job scheduling, daily log uploads, and other project management features.

'Our users see stronger margins thanks to better cost tracking, improved forecasting, and AI-assisted workflows,' says Daniel. Live cash flow insights and automated admin processes give builders more control and fewer headaches.

When it comes to planning, PropCode replaces the old-school process of printing out LEPs and manually marking up maps. Instead, the platform’s AI engine reads every relevant rule from local planning instruments, state policies and zoning overlays in seconds. We’ve had users tell us we’ve replaced hours of reading with a few clicks,' says Will. That level of automation opens up new workflows, allowing builders to respond to opportunities faster and with more confidence.

BusinessCraft, on the other hand, stands apart through scale and adaptability. Built with a flexible framework and shaped by decades of customer feedback, it grows with the builder – whether that means expanding operations or integrating acquired businesses. 'We’ve designed it so builders don’t hit a ceiling,' says Brad. 'The system reflects proven outcomes and real-world needs. Our long-term customers have helped shape its evolution for everyone’s benefit.'

How can your building technology benefit HIA members?

For HIA members, the right technology isn’t just about convenience – it’s about running a better business with less risk, clearer insights, and more time to focus on building. Companion Systems embraces a homegrown solution built specifically for Australian conditions. Developed and supported locally, the platform meets the real-world demands of our market.

'We’re committed to the success of this industry, not just through our products but through our ongoing support,' says Matthew. As a long-time sponsor of the HIA Professional Builder awards, Companion Systems is deeply embedded in the building community – and many award-winning builders already rely on its suite of tools.

Witzer offers HIA builders a modern way to manage payments and milestone approvals, removing the stress of late or withheld funds. Instead of relying on verbal agreements or manual claims, the system introduces a secure, professional process that benefits both builders and homeowners. 'Clients feel protected, and builders are freed up to focus on delivery instead of chasing payments,’ says James.

JACK App helps reduce overheads, improve compliance, and simplify financial tracking.

According to PropCode, builders can access quick, detailed reports and bulk datasets that tell them exactly what can and can’t be built onsite. 'You might spot a project others overlook – or avoid one that’s a hidden trap,' says Will. 'It’s also a great tool for answering client enquiries fast and accurately, helping you win jobs with informed advice.'

How do you support builders during and after the adoption of your technology?

Witzer takes a highly flexible approach, adapting the platform to suit different builder types and project scales. From the beginning, the team works directly with users to ensure the software integrates smoothly. 'Whether it’s one custom home or multiple builds at once, we make Witzer fit the builder – not the other way around,' says James. The onboarding process is designed to be simple, guided and focused on delivering value quickly.

At Companion Systems, support is both strategic and ongoing. Every implementation is customised to suit the builder’s specific needs, with consultants who bring deep knowledge of both construction and digital systems. 'We help map processes, automate documents and define best-practice workflows – down to the smallest detail,' says Matthew. Unlimited support is included, and builders also have access to exclusive webinars and user groups that drive continued improvement. 'The goal isn’t just to get builders using the system; it’s to help them transform how their business operates.'

JACK App takes pride in being more than just a software provider – it’s a partner invested in builder success. Onboarding is supported with live guidance, in-app help, and responsive support teams who act quickly on user feedback. 'We know change can be challenging,' says Daniel. ‘That’s why we prioritise support. Builders aren’t just learning a new tool; they’re improving how they run their business.'

PropCode puts fast, direct communication at the core of its service. Builders receive timely responses to queries and are encouraged to provide feedback to help shape the platform. 

At BusinessCraft, support takes several forms – from day-to-day technical help to deeper consulting services. Builders can lean on the support team for assistance with data processing and workflow issues, while also tapping into strategic advice for larger operational changes.

Are there any upcoming innovations or developments in your product suite that builders should be excited about?

With technology evolving rapidly, each of these platforms is rolling out new features designed to solve real problems and give builders more control with less effort. Whether it’s better communication, faster approvals, or a tighter handle on compliance, there’s plenty for builders to look forward to.

At Companion Systems, 2025 is shaping up to be a big year. Two major releases are already in motion – Liink, a fully cloud-based messaging tool that automates safety and production communications to trades and suppliers, and a robust new compliance module focused on inspection management.

Both are fully integrated with the flagship OnSite Companion platform, allowing builders to handle even complex, repetitive tasks with ease. 'We’re not just simplifying the job – we’re removing barriers to growth,' says Matthew. 'These tools make running a building business smarter, faster, and more efficient.'

Over at Witzer, the focus is on improving the user experience and building for the future. A full redesign of the platform is underway, making it even more intuitive for both builders and clients. 'We’re also exploring AI features to automate tasks and offer intelligent suggestions as projects progress,' says James. 'It’s all about helping builders stay a step ahead while giving clients even more confidence in the process.'

PropCode is preparing to launch an exciting tool later in 2025: an AI-driven writer for Statements of Environmental Effects, designed to simplify development application submissions in New South Wales.

JACK App is expanding too – with a full Safety Management suite soon to launch. This new feature will allow builders to handle everything from site safety plans to compliance documentation inside the same platform they use for finance and operations. 'It’s going to turn JACK into a truly end-to-end system for modern residential builders,' says Daniel. 'One place for everything – that’s the goal.'

BusinessCraft continues to focus on optimisation and mobility. A new bulk cash receipt processing feature is on its way, complementing the platform’s existing invoicing tools and improving back-office efficiency. The BC Mobile app, now available on iOS and Android, is gaining traction fast and will continue to expand. 'We’re also working on tech that blurs the lines between desktop and web – so teams can work seamlessly across devices,' says Brad. 'It’s about flexibility without compromise.'

From smarter payments to AI-generated planning reports, these upcoming innovations are built to save time, cut red tape, and empower builders to take their projects further – with less hassle and more confidence.

For more information

This article includes contributions from BusinessCraft, Companion Systems, JACK App, PropCode and Witzer.

First published on 12 August 2025.