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$vuetify.icons.faPhone1300 650 620

Contact HIA

Our team are here to help with any questions you have, or support you need.

Contact HIA

Our team are here to help with any questions you have, or support you need.

Ways to get support

phone

Call 1300 650 620

Open 8.30am to 5pm, weekdays.

office

Find an office

Open 8.30am to 5pm, weekdays.

Got a question? We're here to help.

What information are you looking for?

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HIA members can book a call with a team member to receive personalised support at a time convenient to you. 

 

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Our people

A dedicated team of HIA people, board of directors, regional directors and senior leaders representing the people of the residential building industry.

Meet our people

Complaints

HIA maintains the HIA Code of Ethics in order to promote and reinforce confidence in the residential building industry and in HIA as embodied by our members who have committed to the ethical standards established by the Code of Ethics. 

If you want to file a complaint against a HIA member, you can do so online. 

Lodge a complaint

Note: As a membership association, HIA cannot make an enforceable decision regarding a compliance matter, specifically in relation to an alleged breach of contract or technical issue. In these instances, it is recommended that consumers obtain their own independent legal advice.

Send your complaints to: 

HIA Complaints Department
 PO Box 3573, South Brisbane QLD 4101
 enquiry@hia.com.au